Director, Workforce Innovation - Competitive Intelligence & Market Foresight

Salesforce•Indianapolis, IN

10d•$164,000 - $261,500

About The Position

We're looking for a strategic leader to drive competitive intelligence and market foresight for Salesforce's Workforce Innovation efforts. As a trusted advisor to the Chief People Officer and executive leadership, you'll translate market signals into strategic, transformative advantages that shape the future of work. This role combines deep market intelligence with CHRO-level advisory, connecting external competitive dynamics to internal people strategy and enterprise transformation.

Requirements

10+ years of progressive experience in competitive intelligence, market research, strategy consulting, or workforce/organizational strategy roles
Demonstrated success building intelligence capabilities that drove measurable business impact at the enterprise level
Exceptional track record of influencing C-suite decision-making through strategic insights and market intelligence
Proven ability to translate complex market dynamics into strategic frameworks that inform multi-year planning and investment decisions
Strong leadership presence with the ability to build credibility with senior executives and serve as a trusted strategic advisor
Systems thinking at scale—you see patterns across industries, anticipate second-order effects, and architect frameworks that create competitive advantage
Deep expertise in emerging AI technologies, agentic systems, human-AI collaboration models, and their implications for organizational design and workforce strategy
Track record of building and scaling high-performing teams and establishing operational excellence in research/intelligence functions

Responsibilities

Define and execute the strategic vision for competitive intelligence and market foresight within Workforce Innovation
Lead the development of market intelligence frameworks that anticipate workforce disruption and inform enterprise-wide strategy
Build executive partnerships across ES Product, GTM, Workforce Intelligence, and Operations to embed intelligence into strategic planning cycles
Lead the monitoring and synthesis of the competitive landscape across hyperscalers, AI-native startups, and talent competitors to identify workforce innovation trends, emerging job architectures, skills economies, and organizational design patterns
Establish competitive intelligence frameworks and executive briefings that translate market signals into strategic implications for workforce transformation with clear recommendations and decision frameworks
Build proprietary research methodologies that synthesize insights from academia, think tanks, industry analysts and thought leaders to identify high-impact trends 12-18 months before they become mainstream
Design predictive models that track competitor talent strategies, organizational moves, and external hiring signals to inform enterprise role taxonomy, total rewards strategy, and employer brand positioning
Serve as the team’s futurist on workforce trends, providing market intelligence that shapes multi-year strategic planning and investment decisions
Partner with leadership to translate complex research into strategic narratives that drive organizational change and innovation
Lead the development of thought leadership content (research reports, white papers, presentations, etc.) that establishes Salesforce as the definitive voice in agentic workforce transformation
Build and scale the competitive intelligence function, including, establishing operating rhythms, and creating scalable processes
Cultivate a world-class external intelligence network including researchers, industry analysts, workforce innovation practitioners, and academic institutions
Design and facilitate executive-level innovation labs and strategy sessions