Director, Worker's Compensation Claims

Arch Capital Group • Jersey City, NJ

4d • Hybrid

About The Position

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Overview The Claims Division is seeking a Director to join the Workers' Compensation Team. In this role, the responsibilities include but not limited to TPA oversight of complex and severe Workers’ Compensation claims across all business units.

Requirements

• Bachelor’s degree or equivalent industry experience
• 5-7 years of related experience with a carrier or TPA
• Complex/Severity Workers’ Comp/Casualty claims experience
• CA, DBA or NY expertise is required.
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word
• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
• Strong problem-solving, critical thinking, analytical, organizational, multi-tasking and time management skills
• Ability to analyze, organize, and present information in a clear and succinct manner
• Ability to take part in active strategic discussions
• Ability to work independently and in a team environment
• Willing and able to travel up to 25%

Responsibilities

• Support and oversight to the handling Claim Examiner/TPA
• DBA expertise is required
• Evaluation of counsel and retention of same
• Evaluation of exposures, liability and damages
• Evaluation of timely and appropriate reserves and settlement authority
• Effective communication with all levels of the organization
• Negotiating optimum claim outcomes
• Effective presentations to committee
• Working closely with TPA Partners, Claim Examiners, Underwriters, Actuarial, and Senior Management to communicate claim developments, research trends, develop policy wording, educate/train on legal issues
• Auditing of Arch’s TPA Partners for technical and handling guideline compliance
• Travel for training, audit, and case negotiations

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement
• Backup Child and Elder Care

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees