Director Wholesale Market Operations

ERCOT • Taylor, TX

3d • Hybrid

About The Position

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. Oversees wholesale market operations including day-ahead market operations, congestion revenue rights auctions, and demand integration. Directs the activities of the Wholesale Markets professional team. Ensures timely and accurate operations of the day-ahead market, congestion revenue rights market, and emergency response service procurement. Develops strategies to ensure successful business continuity of market operations. Develops strategies to identify and prioritize initiatives to enhance market operations. Leads business development of initiatives that enhance the day-ahead market, congestion revenue rights market, and demand integration processes. Ensures effective collaboration in market analysis and design development, seeking consensus from internal business partners, stakeholders, and regulatory authorities. Leads team in meeting Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs). Manages and delegates tasks to ensure support of operating personnel, market participants and the Independent Market Monitor (IMM) and the Public Utilities Commission of Texas (PUCT). ADDITIONAL JOB DUTIES Directs and oversees the work of the department Ensures timely and accurate operations of the day-ahead market, congestion revenue rights market, and emergency response service procurement Develops strategies to ensure successful business continuity of market operations Develops strategies to identify and prioritize initiatives to enhance market operations Leads business development of initiatives that enhance the day-ahead market, congestion revenue rights market, and demand integration processes Leads team in meeting Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) Leads and ensures collaborative stakeholder discussions that work to achieve consensus on complex and controversial issues Guides and participates in the career development of all individuals within reporting structure including responding in a timely manner to personnel issues Supervises and manages vendors and staff in conjunction with the development of software tools and enhancements including detailing work objectives, software design, testing, training and implementation plans Actively participates in stakeholder and PUCT processes as an expert resource on Wholesale Markets Serves as an expert witness for Wholesale Market Operations issues for hearings with the Board of Directors as well as legal, regulatory, and legislative bodies Facilitates systems development, product implementation, certification and testing criteria and general workflow procedures with other departments and clients Develops and maintains an expert level of understanding of commercial activities related to the competitive energy markets in North America and abroad Develops a plan for Wholesale Markets that complies with internal and external audits, including but not limited to SAS-70 Audit and compliance with Sarbanes-Oxley requirements Participates in overseeing and managing capital projects and market operations enhancements Pro-actively collaborates with other internal departments as necessary in intra-departmental issues by promoting communication and information sharing between other departments Maintains working knowledge of ERCOT Grid Operations and their impact on commercial operations Maintains a current & expert knowledge of protocols, operating guides, business rules, as well as NERC & FERC Standards Supports projects, as necessary, to implement or modify Wholesale Market Operation Systems including future enhancements and change requests Prepares O&M budgets and manages within that budget Reviews and approves staff timesheets and leave requests Performs other duties as assigned

Requirements

• Requires minimum 10 years job-related work experience and 5 years in a management or leadership role in excess of degree requirements. Minimum years of job-related experience can include time in leadership roles.
• Experience in wholesale market design, market operations, and deregulated electricity markets required
• Bachelor's Degree in Economics, Business Administration, Engineering, or related discipline (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

Nice To Haves

• Master’s Degree in Economics, Business Administration, Engineering, or related discipline (Preferred)
• Experience in CRR Markets, Demand Response Administration, or Day Ahead Market Operations
• Direct experience in ERCOT market or other RTO market
• Experience working in a dynamic teaming environment
• Strong communication and presentation skills across a broad range of stakeholders

Responsibilities

• Oversees wholesale market operations including day-ahead market operations, congestion revenue rights auctions, and demand integration.
• Directs the activities of the Wholesale Markets professional team.
• Ensures timely and accurate operations of the day-ahead market, congestion revenue rights market, and emergency response service procurement.
• Develops strategies to ensure successful business continuity of market operations.
• Develops strategies to identify and prioritize initiatives to enhance market operations.
• Leads business development of initiatives that enhance the day-ahead market, congestion revenue rights market, and demand integration processes.
• Ensures effective collaboration in market analysis and design development, seeking consensus from internal business partners, stakeholders, and regulatory authorities.
• Leads team in meeting Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs).
• Manages and delegates tasks to ensure support of operating personnel, market participants and the Independent Market Monitor (IMM) and the Public Utilities Commission of Texas (PUCT).
• Directs and oversees the work of the department
• Leads and ensures collaborative stakeholder discussions that work to achieve consensus on complex and controversial issues
• Guides and participates in the career development of all individuals within reporting structure including responding in a timely manner to personnel issues
• Supervises and manages vendors and staff in conjunction with the development of software tools and enhancements including detailing work objectives, software design, testing, training and implementation plans
• Actively participates in stakeholder and PUCT processes as an expert resource on Wholesale Markets
• Serves as an expert witness for Wholesale Market Operations issues for hearings with the Board of Directors as well as legal, regulatory, and legislative bodies
• Facilitates systems development, product implementation, certification and testing criteria and general workflow procedures with other departments and clients
• Develops and maintains an expert level of understanding of commercial activities related to the competitive energy markets in North America and abroad
• Develops a plan for Wholesale Markets that complies with internal and external audits, including but not limited to SAS-70 Audit and compliance with Sarbanes-Oxley requirements
• Participates in overseeing and managing capital projects and market operations enhancements
• Pro-actively collaborates with other internal departments as necessary in intra-departmental issues by promoting communication and information sharing between other departments
• Maintains working knowledge of ERCOT Grid Operations and their impact on commercial operations
• Maintains a current & expert knowledge of protocols, operating guides, business rules, as well as NERC & FERC Standards
• Supports projects, as necessary, to implement or modify Wholesale Market Operation Systems including future enhancements and change requests
• Prepares O&M budgets and manages within that budget
• Reviews and approves staff timesheets and leave requests
• Performs other duties as assigned

Benefits

• ERCOT offers an excellent benefits package, which includes health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan.
• The medical, dental, vision, and quality-of-life benefits offered by ERCOT are second to none.
• Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire.
• Additionally, 401(k) plans are available to help employees plan for the future.

What This Job Offers

• Job Type: Full-time
• Career Level: Director