Director, Web Technology Lead

Alnylam Pharmaceuticals

2d•Hybrid

About The Position

Alnylam is the world’s leading RNA interference (RNAi) company, dedicated to transforming the lives of patients through innovative medicines. As we continue to expand our global footprint and digital presence, the role of enterprise web platforms is increasingly critical to how we communicate, engage, and operate worldwide. The Director, Web Technology Lead will serve as the strategic and technical owner of Alnylam’s global web ecosystem. This leader will evaluate current‑state capabilities, define and drive a unified, scalable future‑state web platform strategy, and ensure our platforms meet the highest standards of performance, compliance, and user experience. This role will partner across Customer Experience & Innovation, IT Data Management and Security, Marketing, Medical Affairs, Legal, Privacy, and external agencies to build a world‑class ecosystem that supports corporate, brand, and regional web experiences.

Requirements

10+ years of experience in web technology, digital platforms, or enterprise digital solutions, with increasing leadership responsibility.
Demonstrated success leading global web platforms within regulated industries (pharma/biotech, healthcare, medical devices, or similarly regulated).
Deep expertise with modern CMS platforms (e.g., Acquia/Drupal, Sitecore, AEM).
Experience with:
Cloud hosting (AWS, Azure), CDN, security, and web infrastructure
Web analytics, tag management, and performance measurement
Consent/privacy management tools
DAM integrations and content workflows
Strong understanding of GxP, validation methodologies, security frameworks, and privacy regulations for web ecosystems.
Proven ability to define current state, architect future state, and execute transformation roadmaps.

Nice To Haves

Experience scaling web platforms in a mid‑size or high‑growth organization.
Familiarity with headless, composable, or API‑driven architectures.
Hands‑on experience integrating web platforms with CRM, CDP, marketing automation, and personalization systems.
Background in agile or product‑oriented delivery models.
Bachelor’s degree required; advanced degree preferred.

Responsibilities

Web Platform Strategy & Architecture
Conduct a comprehensive current‑state assessment of Alnylam’s global web technology stack (CMS, hosting, analytics, consent management, DAM, personalization, integrations, and related tools).
Define and maintain a future‑state web platform strategy aligned to global scale, localization needs, performance expectations, and compliance requirements.
Establish reference architectures, standards, and technical frameworks for corporate and brand sites across regions.
Ensure alignment and interoperability with Alnylam enterprise platforms including CRM, CDP, Marketing Automation, Identity, and Analytics tools.
Global Scale & Operating Model
Design and operationalize, in partnership with Customer Experience & Innovation, a scalable global operating model for web technology— balancing central governance with regional agility.
Define roles, responsibilities, and working models across relevant cross-functional teams and agency partners.
Develop standardized processes and reusable patterns for new site launches, upgrades, migrations, localization, and ongoing website operations.
Governance, Compliance & Risk Management
Ensure all web platforms adhere to regulatory, privacy, and security standards (e.g., GxP, GDPR, HIPAA, cookie/consent frameworks).
Lead governance for web change management, release planning, validation approaches, documentation standards, and operational controls.
Conduct technology risk assessments and guide remediation activities across the ecosystem.
Delivery & Operations
Oversee enterprise web platform operations, including uptime, availability, site performance, incident response, and SLA adherence.
Build and manage KPIs for platform health, delivery velocity, quality, cost efficiency, and business value realization.
Lead modernization initiatives including CMS/platform upgrades, architectural transitions, and remediation of legacy systems.
Vendor & Partner Management
Manage relationships with CMS providers, hosting platforms, system integrators, and digital agencies.
Oversee RFPs, vendor selection, contract negotiations, and performance management.
Ensure third‑party partners follow architectural principles, security requirements, and Alnylam’s delivery expectations.
Leadership & Stakeholder Engagement
Serve as a trusted advisor to senior leaders across Technology, Commercial, Corporate Communications, and regional teams.
Communicate complex technical concepts in a clear, accessible manner tailored to non‑technical audiences.
Provide leadership to matrixed teams supporting web platforms.