Director, Virtual Health
About The Position
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Director, Virtual Care Center is responsible for leading the strategic development, operational execution, and continuous improvement of Alignment Healthcare’s Virtual Care Center. This role ensures delivery of high-quality, patient-centered virtual care services that align with organizational goals for access, efficiency, and clinical outcomes. The Director will collaborate with cross-functional teams to optimize workflows, leverage technology, and maintain compliance with regulatory standards.
Requirements
- Minimum 7 years in healthcare operations, with at least 3 years in telehealth or virtual care leadership.
- Bachelor’s degree in Healthcare Administration, Nursing, or related field.
- Leadership and operational management training.
- Strong leadership, strategic planning, and operational management skills
- Proficiency in telehealth platforms
- Knowledge of regulatory compliance
Nice To Haves
- Experience in managed care or integrated delivery systems.
- Master’s degree in Healthcare Administration, Business, or related discipline.
- Telehealth technology and compliance training.
- Data analytics and performance improvement expertise.
- RN or clinical licensure a plus.
Responsibilities
- Develop and implement the Virtual Care Center strategy to enhance patient access and experience.
- Oversee daily operations, staffing, and resource allocation for virtual care services.
- Drive performance metrics related to patient satisfaction, clinical quality, and operational efficiency.
- Partner with IT and clinical leadership to optimize telehealth platforms and workflows.
- Ensure compliance with all regulatory, privacy, and security requirements for virtual care delivery.
- Manage budget planning, forecasting, and cost control for the Virtual Care Center.
- Recruit, train, and develop team members to support virtual care initiatives.
- Collaborate with providers, care teams, and leadership to integrate virtual care into broader clinical programs.
- Other duties and projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
