Director, Veeva CoE Operations Lead
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About The Position
In Pfizer Research & Development Digital, we enable our R&D partners to accelerate drug development and clinical trials through digital products and solutions. Within R&D Digital, the Veeva Platform & Services function is responsible for defining the strategy and leading the delivery of the Veeva product suite to end users. As the VEEVA CoE Operations Director, R&D Digital, you will partner with the corresponding Service Delivery, Platform Governance, R&D Digital Creation Center and business users (Regulatory, Clinical, Quality and others, as needed) to enable optimized, seamless delivery, adoption of change and innovation for the VEEVA Platform Services. You will lead the change management, innovation and roadmap, financials, and reporting for Veeva Development Cloud Applications. To excel in this role, you should have strong skills in management of IT service operations, commercial aspects of Cloud software (SoWs, Licenses etc.), financial management (budgets and planning, CAPEX, OPEX and other financial processes), KPIs reporting and Risk Management. You will also have demonstrated success in forging, building and maintaining relationships with key Veeva stakeholders, within related technology functions and business user community, leading change, communication and adoption, innovation prioritization and roadmaps. Effective relationship skills are crucial for handling various stakeholder groups such as developers, R&D Digital Leadership, Client Partners, and the R&D business community.
