Epic Games-posted 9 months ago
Full-time • Director
Cary, NC

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development. Our team of UX researchers provide rigorous research support and insights for all of our games and products. Our goal is to be the voice of our players and users, and help the designer-intended experience for them be realized.

  • Leading the User Experience Research team in creating accurate, legally compliant, quick, and actionable research insights for all products at Epic.
  • Guiding the methodology and processes of the User Experience Research team, including growing the capabilities and skills of the team.
  • Reviewing and being deeply aware of the insights coming from your team.
  • Improving peer review and research design, analysis, and visualization across the team.
  • Representing and championing the data of your team and User Research processes and value across Epic.
  • Maintaining, building, and growing relationships within the company with partners and senior leaders.
  • Working closely with other leaders in Insights and Product management to build a complete picture of players and users.
  • Handling legal compliance tasks around data collection and storage.
  • 8+ years of leadership experience.
  • 9+ years of User Experience Research experience in the games industry.
  • Expertise in research methodology (UX Research, survey design, and analysis).
  • Excellent communication and interpersonal skills.
  • A passion for games and understanding the experiences of game players.
  • Experience working with legal requirements around personal information and research.
  • Experience in writing and reviewing detailed reports and presenting data findings/analysis.
  • SQL and/or Tableau experience.
  • Market Research/Consumer Insights Experience.
  • Unreal Engine Experience.
  • 100% of the premiums for both you and your dependents for Medical, Dental, and Vision.
  • Long Term Disability and Life Insurance.
  • 401k with competitive match.
  • Robust mental well-being program through Modern Health, providing free therapy and coaching.
  • Unlimited PTO and sick time.
  • Paid sabbatical after 7 years of employment.
  • Company-wide paid breaks and employee celebration events.
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