Director of Commercial Operations

Axiota US Inc

8d•Remote

About The Position

The Director of Commercial Operations will lead and optimize core commercial functions including sales operations, sales training, distribution management, performance reporting, and oversight of a small but high-impact inside sales team. This role is critical to driving operational excellence, enabling scalable growth, and ensuring alignment between sales strategy and execution.

Requirements

Bachelor’s degree in Business, Operations, or related field; MBA preferred.
8+ years of experience in commercial operations, sales operations, or distribution management.
Proven leadership experience managing cross-functional teams and inside sales.
Strong analytical skills and proficiency in CRM and BI tools (e.g., Salesforce, Power BI, Tableau).
Deep understanding of the U.S. animal health market, especially distributor and channel dynamics, preference for candidates with previous experience in the cattle industry.
Ability to thrive in a fast-paced, results-driven environment
Strategic thinker and problem-solver, with a hands-on approach to execution.
Ability to travel up to 40%, including visits to Nashville (CCO office) and Kansas (Sales Ops team office), quarterly US Leadership Team meetings, and distributor national sales meetings.

Responsibilities

Manage and mentor a small sales operations team focused on order fulfillment, CRM, and Power BI oversight
Lead sales operations strategy, including territory planning, quota setting, and incentive design.
Own the development and delivery of sales performance dashboards, forecasting models, and executive team and Board reporting.
Ensure consistent execution of promotional programs, co-op marketing, and sales incentives in collaboration with Axiota and distributor field teams.
Partner with Finance, Marketing, and IT to ensure data integrity and alignment across systems (CRM, ERP, BI tools).
Oversee end-to-end distribution operations, ensuring timely and cost-effective delivery of products/services.
Develop and maintain strong relationships with distribution partners and third-party logistics providers.
Build and execute annual business plans for each distributor, aligning growth targets, inventory planning, and coordination with marketing on program strategies
Coordinate with Sales Directors to support and increase field engagement, product trainings with distribution, and program implementation
Monitor KPIs related to inventory, fulfillment, and delivery performance; implement continuous improvement initiatives.
Manage and mentor a small inside sales team focused on lead qualification, customer engagement, and revenue generation.
Set clear performance goals and provide coaching to drive individual and team success.
Collaborate with field sales and marketing to optimize lead flow and conversion.
Design, implement, and continuously improve standardized sales processes across teams.
Develop training programs and materials to support onboarding, skill development, and performance enhancement.
Collaborate with Sales Leadership to ensure alignment between process, tools, and team capabilities.