Director, Tutoring and Academic Support Center

Bunker Hill Community College-posted about 1 year ago
$100,000 - $116,000/Yr
Full-time • Senior
Boston, MA
Educational Services
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The Director of the Tutoring and Academic Support Center (TASC) at Bunker Hill Community College is responsible for overseeing the effective delivery of tutoring services and ensuring the center meets its developmental goals. This role involves leadership within the Library and Learning Commons (LLC) team, focusing on program development, inter-departmental collaboration, and the management of tutoring staff and services.

  • Provide leadership for and oversee the daily operations of the TASC.
  • Hire, train, and supervise full-time TASC staff; supervise peer and professional tutors, and supplemental instructors.
  • Integrate inclusion and equity-focused principles and practices within the tutoring program.
  • Direct and oversee TASC services, including in-person and virtual tutoring, and create a Supplemental Instruction program.
  • Collaborate with institutional partners to design, implement, and evaluate academic support efforts.
  • Collaborate with the Dean on creating and maintaining the operational budget.
  • Provide and identify professional development opportunities for tutors.
  • Maintain strong working relationships with faculty and instructors.
  • Develop regular assessments of services, including establishing outcomes and data collection.
  • Utilize technology to enhance the delivery of programs.
  • Manage and assess TutorTrac for tutoring referrals, scheduling, statistics, and records.
  • Master's degree in a relevant field.
  • At least three years of full-time experience in a higher education setting supporting student academic success.
  • Experience supervising full-time staff and managing large programs.
  • Effective written and interpersonal communication skills.
  • Demonstrated commitment to equity and inclusion.
  • Full State Benefits
  • Salary commensurate with education and experience
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