Director, Transportation - West

C&S Wholesale Grocers • Stockton, CA

16d

About The Position

The Director of Transportation Operations will provide leadership and direction for the operational effectiveness of our transportation network, focusing on optimizing store delivery and transportation support within an assigned scope. This role is instrumental in ensuring strong operational performance and contributing to the organization’s ability to deliver exceptional service and customer satisfaction. This position requires a dynamic leader capable of driving continuous improvement initiatives, fostering cross functional collaboration, and developing a high-performing team.

Requirements

• Knowledge of various Transportation management systems, DOT rules and regulations
• Ability to partner cross-functionally, strong multi-tasking, communication and organizational skills. Ability to work well with all levels of team members with different backgrounds and needs.
• Proven ability to manage multiple initiatives simultaneously and drive them to successful completion.
• Demonstrated success in developing talent and building high-performing teams.
• Strong financial acumen with a proven track record of managing budgets and contributing to P&L optimization.
• Excellent communication, interpersonal, and relationship-building skills, with the ability to effectively interact with internal and external stakeholders at all levels.
• Strategic thinking and problem-solving abilities, with a focus on continuous improvement and innovation.
• 7-10 years with significant experience in Supply Chain, Transportation, and Warehouse Operations.
• Bachelor's Degree - Business, Bachelor's Degree - Logistics & Transportation, Bachelor's Degree - Management

Responsibilities

• Lead Operational Execution: Direct and optimize all store delivery activities and related transportation functions (transfers, storage pullbacks, reverse logistics, etc.) within assigned regions or specific operational areas, utilizing both private and third-party dedicated resources to ensure efficiency and reliability.
• Support Financial Performance: Contribute to P&L performance by managing expenses and income within established budgets and operational plans. Participate in cross-departmental projects to identify and implement continuous improvement initiatives that enhance operational and financial outcomes.
• Ensure Customer Service Excellence: Ensure the delivery of excellent customer service through consistent on-time delivery performance, proactive communication, and accurate invoicing processes. Collaborate with key customers to understand their needs and identify opportunities to enhance service.
• Drive Cross-Functional Alignment: Maintain strong alignment and collaboration between field operations, routing, and process and planning sub-functions to maximize resource utilization and consistently achieve or exceed contractual on-time delivery levels and regional goals. Partner effectively with inbound, planning, warehouse, and procurement teams to ensure seamless execution of cross-functional objectives.
• Develop High-Performing Teams: Ensure local leadership and teams operate at expected levels of productivity, safety, and compliance. Establish clear expectations for team members, provide ongoing feedback and coaching, and support the development of talent and succession plans within their direct span of control.
• Support Carrier Partnerships: Collaborate with the carrier management function to address non-dedicated third-party carrier needs, including shuttles, large capacity constraints, and surge requirements.
• Support Company Representation: Support legal counsel in litigation matters related to transportation as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees