Job Overview Responsible for managing and supporting the teams and assessment of organizational needs and the design, implementation and evaluation of programs that facilitate the professional development and continuous learning of team members, particularly executives and emerging leaders. Roles & Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Leads the design, development and implementation of programs, policies and strategies tailored to meet Training needs and program goals. Ensure learning programs meet core business strategies and elevate performance of field resources by developing and reporting performance-related metrics to program sponsors Implement strategies to increase sustainability of learning and performance solutions and programs Leads the team that manages all training in Insite and creates processes for instituting in the field. Primary liaison to field and departments for Training. Responsible for on-boarding new Associate App/Mobile sites onto the Training program in partnership with 4insite and Operations teams. Works with Field Leadership to onboard non-Associate App sites as needed. Researches and works with SMEs to evaluate and update existing training materials/curriculum and archive outdated training materials/curriculum. Works with existing training processes and systems to develop and improve process flows. Helps identify needs for new content development and supports creation of content as needed. Directs and manages the LMS to ensure sites are meeting their Training Compliance goals and provides support and mitigation efforts as needed. Provides proactive solutions and recommendations to quickly navigate through challenges encountered within the Training program. Some travel is required. The above list is not all inclusive – other duties as assigned.
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Job Type
Full-time
Career Level
Director