Director, TPA & Navigation Digital Experience

Personify Health-posted 3 months ago

Full-time • Senior

1,001-5,000 employees

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Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.

Drive health and navigation product roadmaps that align with business goals while managing portfolio-level planning and execution across multiple workstreams.
Own product enablement strategy that coordinates go-to-market efforts across Product Marketing, Operations, and Commercial teams, ensuring flawless product launches.
Lead SAFe agile ceremonies, manage enhancement requests and release processes, and create the frameworks that enable your team to run at peak performance.
Serve as the central hub for departments working with product teams, developing resources, documentation, and processes that make collaboration effortless.
Hire, train, and supervise product managers while creating an environment where both individual and product performance reach their highest levels.
Conduct competitive analysis, vendor exploration, and customer research to inform strategic decisions and ensure products meet evolving healthcare needs.

10+ years of experience in product design, development, and launch with proven track record of strategic success.
Healthcare experience required, with Third Party Administrator (TPA) background strongly preferred.
Bachelor's degree required, master's degree preferred.
Deep understanding of SaaS software development practices and product lifecycle management.
Experience with SAFe agile methodologies and cross-functional team leadership.
Market research and competitive analysis capabilities in complex healthcare environments.
Creative problem-solving abilities combined with strong technical acumen.
Excellence in strategy and capacity planning aligned with product vision execution.
Experience managing product portfolios and stakeholder communications across multiple business lines.
Excellent communication, collaboration, and presentation skills for diverse stakeholder groups.
Ability to thrive in fast-paced, dynamic environments while maintaining strategic focus.
Passion for simplifying healthcare user experiences and driving meaningful outcomes for members.

Comprehensive medical and dental coverage through our own health solutions.
Mental health support and wellness programs designed by experts.
Flexible work arrangements that fit your life.
Retirement planning support.
Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection.
Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage.
Professional development opportunities and clear career progression paths.
Mentorship from industry leaders.
Learning budget to invest in skills.
Inclusive community where every voice matters.
Collaborative environment where we celebrate wins together.
Mission-driven work that creates real impact on people's health and wellbeing.
Unlimited PTO policy.
Benefits effective day one.

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