Director Telecom Systems
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About The Position
If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer. Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work! The telecom/contact center lead is responsible for managing the telecommunications and contact center technology infrastructure. The successful candidate will be a talented technologist as well as a capable communicator. They will work closely with line of business contacts to ensure that all needs are prioritized and handled appropriately. They will also be responsible for maintaining relationships with infrastructure and consulting partners. The telecom & contact center technology lead is accountable for developing and maintaining documentation for their systems.
