Director Technology Banking - Fintech

First Citizens Bank • San Francisco, CA

1d • Hybrid

About The Position

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of the New York or San Francisco offices.

Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner.

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets.
As a Relationship Manager on the Fintech Corporate Banking team, you will work directly with the most innovative, market‑defining companies shaping the future of financial services. This role combines sector expertise with strong relationship leadership to anticipate client challenges, shape strategic conversations, and ensure seamless execution across the full commercial banking platform.

The Relationship Management team leads the acquisition, orchestration, and growth of client relationships across the fintech sector, concentrating on late‑stage companies with complex, scaled operating models. The Director aims to deliver an ideal client experience by developing a deep understanding of fintech companies and their strategic needs, by serving as a trusted advisor to key stakeholders, and by collaborating across internal teams to deliver integrated solutions.

Requirements

• Bachelor's Degree and 6 years of experience in commercial banking or financial services Relationship Management, and/or industry-specific knowledge in fintech or High School Diploma or GED and 10 years of experience in commercial banking or financial services Relationship Management, and/or industry-specific knowledge in fintech.

Nice To Haves

• 8 or more years of relevant experience
• Strong understanding of Commercial Banking products and services
• Formal credit training
• Expertise in Fintech business models (payments, digital lending, embedded finance, neobanks, crytpo and blockchain, insurtech)
• Ability to work both individually and within a team

Responsibilities

• Serve as the primary relationship lead for a portfolio of clients, building deep, multi‑level relationships with senior leaders.
• Drive new business development through targeted prospecting and ecosystem engagement. Host and participate in curated events to elevate the bank’s brand, support market presence, and connect with clients and prospects in meaningful ways.
• Identify cross-sell opportunities through the understanding of client needs and knowledge of Bank’s solutions, with a focus on high-volume embedded payment offerings. Actively support the product sales and implementation teams to drive the best experience.
• Partner closely with Credit Solutions and Warehouse Lending to help facilitate each stage of the credit process from initial discovery. Be an active partner in managing and advising on treasury-related credit exposure such as ACH debit origination, settlement lines, and credit cards.
• Coordinate effectively with internal teams on compliance requirements to ensure proper risk management while supporting a positive client experience.
• Be a leader on the team and across the Fintech organization through culture, mentorship, and collaboration.

Benefits

• Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees