Director, Technical Service Mgmt
DIRECTV•El Segundo, CA
233d•$127,965 - $232,415
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About The Position
DIRECTV is seeking an experienced and strategic IT leader to serve as our Director of Technical Service Management who will lead the development and continuous improvement of our Change and Problem Management functions, driving operational excellence in a fast-paced, hybrid IT environment. You will work at the intersection of ITIL and modern practices like Site Reliability Engineering (SRE), Agile, and AIOps—shaping how we maintain stability while moving fast. If you are passionate about building resilient systems, coaching high-performing teams, and embedding proactive, data-driven ITSM practices across a dynamic tech landscape, we would love to talk.
