Director - Technical Program Management

Ontic

69d

About The Position

Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. We are seeking an experienced Technical Program Management Director (Contract-to-Hire) with a specialized focus on DevOps to lead and oversee our dedicated deployment initiatives across the United States. The ideal candidate will bring a deep, hands-on understanding of DevOps infrastructure, strategic planning, implementation, and delivery models—particularly in large-scale environments. This individual will play a critical role in shaping and executing our DevOps strategy, driving operational excellence, and ensuring alignment between engineering, product, and customer success teams.

Requirements

• Strong technical background with a hands-on understanding of DevOps principles, infrastructure management, and deployment models in both multi-tenant and dedicated client environments.
• Proven ability to manage complex technical programs, balancing ongoing project execution with evolving scope and emerging technical challenges.
• Experience operationalizing deployment strategies, including developing playbooks, roadmaps, and scalable best practices for infrastructure, DevOps engagement, and release management.
• Expertise in ensuring security, compliance, and operational readiness, particularly in high-stakes client environments involving API integrations, data encryption, and infrastructure readiness.
• Demonstrated success in requirements gathering and discovery with potential clients to evaluate deployment suitability and design tailored implementation plans.
• Skilled in project management of technical initiatives, including risk assessment, mitigation planning, and contingency development for enterprise deployments.
• Proven ability to translate complex technical information into clear, actionable business terms for non-technical stakeholders.
• Strong stakeholder management and communication skills, with experience coordinating across multiple teams to deliver on key milestones.
• Ability to reduce operational load on technical teams by owning program management, stakeholder communications, and alignment of technical execution with business priorities.

Nice To Haves

• 12+ years of experience in Technical Program Management, with at least 5 years leading complex DevOps or infrastructure-focused initiatives.
• Prior experience working in a SaaS, cloud infrastructure, or enterprise software environment.
• Strong familiarity with AWS, Azure, or GCP cloud environments and related DevOps tools (e.g., Kubernetes, Terraform, Jenkins, GitHub Actions, etc.).
• Experience managing dedicated deployments for enterprise or government clients, with a deep understanding of compliance and data protection requirements (e.g., FedRAMP, SOC 2, ISO 27001).
• Background in program governance, release management, and cross-functional leadership across distributed teams.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field; advanced degree a plus.

Responsibilities

• Build and lead a small team of Technical Program Managers (TPMs) to support dedicated deployments and ensure the smooth, reliable delivery of releases for client customers.
• Lead technical program management for the delivery and lifecycle management of releases into dedicated client or agency instances, particularly where isolation, specialized configurations, heightened compliance, or custom integrations are required.
• Oversee the strategy and execution of the dedicated deployments release process, managing cross-functional coordination, ensuring security, compliance, and operational standards are met, and delivering a seamless experience for enterprise and government clients.
• Collaborate with engineering, DevOps, product, and operations teams to ensure releases are high-quality, timely, and aligned with Ontic’s overall product and cloud SaaS roadmap.
• Develop a long-term playbook and roadmap for success to continuously improve delivery models, operational efficiency, and customer satisfaction across dedicated deployments.

Benefits

• Competitive Salary
• Medical, Vision & Dental Benefits
• 401k
• Stock Options
• HSA Contribution
• Learning Stipend
• Flexible PTO Policy
• Quarterly company ME (mental escape) days
• Generous Parental Leave policy
• Home Office Stipend
• Mobile Phone Reimbursement
• Home Internet Reimbursement for Remote Employees
• Anniversary & Milestone Celebrations

What This Job Offers

• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees