Director, Technical Program Management

MX • Lehi, UT

7d • Hybrid

About The Position

MX is searching for a highly effective and rigorous Director of Technical Program Management to lead the execution and continuously evolve the operating system that drives product engineering velocity across three product lines and multiple technical domains. This leader will operationalize how work flows from strategy → planning → execution → release, ensuring the organization delivers predictably, transparently, and with high quality. This is a high-visibility role requiring a mix of strategic contribution, delivery operations leadership, operational rigor, and cross-functional influence. You will partner closely with Engineering, Product, Security, SRE, and India-based leadership to uplift delivery performance and establish unified portfolio rhythms across the company.

Requirements

• 12+ Years of Progressive Leadership: Extensive experience in TPM, Engineering Operations, or Chief of Staff roles within high-growth SaaS or Fintech environments.
• Proven Portfolio Management: Demonstrated success managing a portfolio of complex, interdependent technical programs (Product, Platform, Infrastructure, and Security)
• Organizational Transformation: A track record of designing and scaling global engineering operating models, moving organizations from fragmented execution to unified, high-predictability systems.
• Strategic Resource Stewardship: Experience partnering with Finance and Engineering leadership on R&D capitalization, budget management, and multi-year headcount strategy.
• Leader of Leaders: Proven experience managing and developing a team of TPMs with a focus on building a career framework and a professional "Center of Excellence."
• Systems Architect: You don't just follow processes; you design them. You have a deep ability to architect organizational "flow" and governance that balances speed with rigor.
• Executive Presence & Influence: Exceptional ability to distill complex technical risks into strategic trade-offs for C-suite and VP-level stakeholders.
• Data-Driven Stewardship: Mastery of engineering intelligence tools (e.g., Jellyfish, LinearB, Faros) and the ability to use data to influence capital allocation and resource prioritization.
• Business Acumen: You can connect technical debt, architectural initiatives, and feature delivery directly to business outcomes and customer value.
• Change Management Mastery: The ability to lead large-scale cultural and operational shifts without disrupting delivery, using high emotional intelligence to gain buy-in across the organization.
• Pragmatic Visionary: You possess the foresight to build for 12 months out while maintaining the "hands-on" ability to unblock a critical release when necessary.

Responsibilities

• Lead the Execution and Evolution of MX’s Engineering Delivery Operating Model
• Increase Engineering Velocity and Flow
• Lead the TPM Organization (US-based Functional Leadership)
• Drive Cross-Functional Alignment with Product & Engineering
• Portfolio Reporting & Metrics Execution
• Global Delivery Collaboration

Benefits

• Our Utah office features onsite perks such as company-paid meals, massage therapists, a sports simulator, gym, mother’s lounge, and meditation room and meaningful interactions with amazing people.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees