Director Technical Program Management, Bank Account Servicing

Capital One • McLean, VA

1d

About The Position

Director Technical Program Management, Bank Account Servicing Are you interested in leading programs that deliver on critical business goals, building large scale products and platforms? About Capital One: At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. About the team: We are seeking top tier Technical Program Management (TPM) talent to lead strategic initiatives for Account Servicing. In this exciting role, you will propel us in our journey of platform modernization, future innovation and expansion of business value. You will be partnering with Executive Leaders and stakeholders across lines of businesses to drive the execution of a cohesive roadmap across multiple workstreams and lines of business to deliver results that will have a direct, significant impact on the company. In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve. Our TPM Sr. Managers have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Requirements

• Bachelor's degree
• At least 7 years of experience managing technical programs

Nice To Haves

• 7+ years of experience designing and building data-intensive solutions using distributed computing
• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 3+ years experience building highly scalable mobile products & platforms
• 3+ years of experience with Agile delivery
• 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering)

What This Job Offers

• Job Type: Full-time
• Career Level: Director