Director, Technical Product Manager

Visiting Nurse Service of New York d/b/a VNS Health • New York, NY

3h

About The Position

As Director of Technical Product Management, you will be responsible for the definition, implementation and facilitation of Product operations, processes and workflows for the Enterprise and Commercial Products, including but not limited to Quarterly Planning. Leads and inspire a team of Technical Product Managers and define success measures and set expectations of the team, coaching and mentoring them through execution of Product lifecycles as and where required. This includes, but not limited to, supporting team with business case development, prioritization, escalations, defining product success measures at a product, operational and business outcome level and ensuring business-readiness. Uses product analytics and qualitative techniques to determine urgency, prioritize and inform product decisions. Collaborates with peers in the SciTech organization to ensure that the Product Team is set up for success – collaborating and supporting resource allocation, capacity planning, removing blockers and providing input into technical decisions. Influential leader in the implementation of Agile Product Development practices within the Product Engineering Teams. Builds and maintains positive relations with customers and partners – both internally in the Enterprise Product Division and externally in the Commercial Product Division – enabling feedback loops that can further inform product priorities and strategies.

Requirements

• Minimum 8 years of product management experience with 5 years in Product Leadership position required
• Strong leadership and strategy, leading and inspiring cross-functional teams through strong audience-appropriate communication required
• Energized by transformation opportunities and working towards a better / more effective way of working for the benefit of our Product Teams and Customers – ideally implementing a Product culture, mindset, and process and/or an agile transformation required
• Demonstrates perseverance, discipline and consistency for effective and thorough change management, with an attention to detail to drive optimal outcomes. An advocate for continuous improvement, balancing progress over perfection without settling for “good enough” required
• Proven ability to navigate ambiguity, clearly define, articulate with clarity and solve complex problems in a matrixed organization required
• Demonstrated ability to ruthlessly prioritize, leveraging data to support decision making and a strategic awareness to connect Product Strategy to overall business objectives required
• Demonstrates high levels of empathy, emotional intelligence and leverages strong communication skills to influence direct reports, development teams, customers and stakeholders, end users, technical teams outside of their immediate vicinity and leadership required
• Build and nurture strong relationships with internal and external stakeholders, including customers, partners, and colleagues across the Enterprise and Commercial divisions. Establish feedback loops to inform product strategy and ensure business readiness required
• Demonstrated focus on outcomes, measuring value creation opportunities and tracking through to value realization across large Product Portfolios required
• Proven ability to effectively lead Product Teams, coaching and mentoring Product Managers required
• Proven ability to learn new domains quickly, from a breadth and depth perspective, supported by excellent business acumen skills required
• Experience with Product Management Tools such as Product Analytics and Design tools required
• Certification- Product Management from an industry-recognized Product Management educational institute/community Required
• Certification- Scrum / Agile Product Development / Product Owner Certification Required
• Bachelor's Degree in in Computer Science or related discipline, or the equivalent combination of education and work experience required

Nice To Haves

• Healthcare industry experience preferred
• Experience commercializing technology products preferred

Responsibilities

• Leads the definition, implementation and continuously improve the product management operations, processes, workflows, and operational best practices, including quarterly planning, to maximize team effectiveness and product outcomes.
• Sets the long-term vision of the Product Organization.
• Leads, Coaches, mentors, and empowers team members through all stages of the product lifecycle, from ideation to launch and beyond.
• Fosters a culture of innovation, accountability, and continuous improvement.
• Drives data-informed decision making at all levels – task, product and high-level strategy.
• Collaborates broadly with cross-functional teams and leaders within SciTech and lines of businesses.
• Champions the Product mindset and approach across broad parts of the organization.
• Leads the commercial product strategy and execution of Product Development and Go-to-Market activities for the Commercial Product Portfolio.
• Builds and nurtures strong relationships with internal and external stakeholders, including customers, partners, and colleagues across the Enterprise and Commercial divisions. Establishes feedback loops to inform product strategy and ensure business readiness.

Benefits

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Director