Director, Technical Operations, DV+

Magnite • Boston, MA

68d • $165,000 - $170,000

About The Position

The Director, Technical Operations will focus on Magnite's DV+ platform and play a lead role in ensuring clients using our technology are achieving their optimal results. This involves developing a comprehensive understanding of how best to interface with our platform and partner technologies in order to achieve optimal outcomes on behalf of our clients. Technical troubleshooting is a key responsibility and delving into the setups and data requires relevant prior experience. Magnite DV+ empowers publishers to efficiently monetize omnichannel inventory including display, video, native, audio, and DOOH with best-in-class, AI-enhanced programmatic tools. The role serves as an internal point of escalation, sitting at the intersection of Account Management and Product/Engineering.

Requirements

• 8+ years of work experience
• Bachelor's degree or equivalent (advanced degree is a plus)
• Experience with Python & JavaScript
• Deep knowledge of programmatic advertising
• Strong analytical, troubleshooting, and project management skills
• Expertise with SQL and custom rollups of large datasets
• Expertise with Excel; fluent in advanced functionality
• Strong communication skills to discover clients' root issues and navigate solutions with them
• Ability to work independently in a fast-paced environment
• Ability to think strategically and work closely with large clients to align to their goals
• Experience managing multiple strategic projects simultaneously

Responsibilities

• Provide technical support for clients using DV+ technology
• Own the integration and success of clients on DV+
• Troubleshoot complex technical issues in clients' setups
• Proactively track key metrics indicating client and business success
• Thoroughly understand each client type (publisher, DSP, buyer, curator, etc.) and their unique business objectives
• Architect solutions with clients to achieve their optimal setup on DV+
• Analyze large datasets to identify issues and uncover opportunities
• Lead responsive communication to client questions

Benefits

• Comprehensive Healthcare Coverage from Day One
• Generous Time Off
• Holiday Breaks and Quarterly Wellness Days
• Equity and Employee Stock Purchase Plan
• Family-Focused Benefits and Parental Leave
• 401k Retirement Savings Plan with Employer Match
• Disability and Life Insurance
• Cell Phone Subsidy
• Fitness and Wellness Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees