Director Table Games

Resorts World Las Vegas•New York, NY

About The Position

The Director of Table Games is accountable and responsible for the leadership, management, performance and operation of setting up the Table Games program, logistics and team members. This position will take the lead on operational strategies for Table Games operations. The Director will direct, develop, establish, implement, and administer policies and procedures for all Table Games operations. License Level: This is a key level position and requires a key license. This position has the ability to make discretionary decisions that may impact gaming facility operations. Essential Duties/Core Competencies Responsible for managing, developing, planning, and implementing procedures for the overall efficient operation of Table Games. Develops and manages internal controls for the Table Games department. Manages annual Operating and Capital budgets for Table Games Operations. Development and training of staff, interviews, hires, and conducts performance evaluations of direct reports. Responsible for implementing policies and programs that support the achievement of property and company financial and operational goals and strategic initiatives. Practice, observe, and enforce safety rules and regulations to ensure the safety and welfare of the patrons and team members. Takes full ownership of department’s P&L; identifies opportunities to minimize expenses wherever possible without neglecting quality of service or product offering. Remains up to speed with all gaming regulations; keeps all senior level team members up-to-date with any concerns. Works with Casino Marketing to offer the right guests proper comps, amenities, and wagering limits based on their level of play. Consistently remains ‘tuned in’ to what guests are saying and what motivates them. Acts as a conduit for guest feedback for the Executive Management Team. Manage responsibilities of Table Games team members. Responds effectively to guest inquiries related to RWC. Other job related duties as requested. Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive. Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success. Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations. Demonstrates the courage and initiative to present new ideas and perspective to create positive results. Exhibits respectful consideration of viewpoints, situations and others. Puts the guest at the forefront of every decision. Work/Educational Experience Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations. Ten (10) to fifteen (15) years of experience in the casino industry in a class III Gaming operations as a department head or manager with 5 years of experience managing processes, department level managers and functions. A 4-year degree in related field or equivalent work experience. Outstanding communications and presentation skills. Experience in a high tax environment helpful. Essential Requirements To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Advanced knowledge of field concepts, principles, practices and procedures. Significant experience creating, tracking and controlling financial metrics. Strong supervisory and communication skills. Must have working ability with Microsoft Word, Excel and Outlook. Ability to function in a fast-paced environment, under short time constraints, and within established deadlines. Strong analytical and listening skills. Self-motivated with excellent organizational skills and attention to detail. Ability to handle and maintain confidential information. Excellent customer service skills. Interpersonal skills to effectively communicate with all business contacts. Work Environment The work environment characteristics described here are representative of those that exist while employees are performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner. Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property. The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce. Working at Resorts World: Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals. Resorts World strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.

Requirements

Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
Ten (10) to fifteen (15) years of experience in the casino industry in a class III Gaming operations as a department head or manager with 5 years of experience managing processes, department level managers and functions.
A 4-year degree in related field or equivalent work experience.
Outstanding communications and presentation skills.
Advanced knowledge of field concepts, principles, practices and procedures.
Significant experience creating, tracking and controlling financial metrics.
Strong supervisory and communication skills.
Must have working ability with Microsoft Word, Excel and Outlook.
Ability to function in a fast-paced environment, under short time constraints, and within established deadlines.
Strong analytical and listening skills.
Self-motivated with excellent organizational skills and attention to detail.
Ability to handle and maintain confidential information.
Excellent customer service skills.
Interpersonal skills to effectively communicate with all business contacts.

Nice To Haves

Experience in a high tax environment helpful.

Responsibilities

Responsible for managing, developing, planning, and implementing procedures for the overall efficient operation of Table Games.
Develops and manages internal controls for the Table Games department.
Manages annual Operating and Capital budgets for Table Games Operations.
Development and training of staff, interviews, hires, and conducts performance evaluations of direct reports.
Responsible for implementing policies and programs that support the achievement of property and company financial and operational goals and strategic initiatives.
Practice, observe, and enforce safety rules and regulations to ensure the safety and welfare of the patrons and team members.
Takes full ownership of department’s P&L; identifies opportunities to minimize expenses wherever possible without neglecting quality of service or product offering.
Remains up to speed with all gaming regulations; keeps all senior level team members up-to-date with any concerns.
Works with Casino Marketing to offer the right guests proper comps, amenities, and wagering limits based on their level of play.
Consistently remains ‘tuned in’ to what guests are saying and what motivates them.
Acts as a conduit for guest feedback for the Executive Management Team.
Manage responsibilities of Table Games team members.
Responds effectively to guest inquiries related to RWC.
Other job related duties as requested.
Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive.
Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success.
Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations.
Demonstrates the courage and initiative to present new ideas and perspective to create positive results.
Exhibits respectful consideration of viewpoints, situations and others.
Puts the guest at the forefront of every decision.