Director, Supply Chain Strategy

Babylist

84d • $159,775 - $191,730

About The Position

At Babylist, we exist to serve new and expecting parents. We help them make confident decisions, connect with their community, and feel truly ready for their new family member. As we scale rapidly, we’re seeking a proven supply chain executive, not someone seeking a first step into leadership, to shape how we deliver joy, trust, and care to millions of families in the months and years ahead. As Director of Supply Chain Strategy, you will own the 6–18 month strategic horizon for Babylist’s fulfillment, transportation, logistics, and continuous improvement network. This role bridges the gap between near-term operational execution (0–6 months) and long-term enterprise design (18+ months), building the foundational blocks required to sustain 20–30% annual growth while driving measurable results today. You’ll partner closely with our Director of Operations, who oversees shorter-term execution, and our SVP of Supply Chain, who leads long-term strategic vision, ensuring all three time horizons align seamlessly into a unified, scalable growth plan. This is a highly hands-on, impact-oriented role. You’ll combine strategic foresight with a “seek to understand” mindset, rolling up your sleeves in the operation while building and executing a roadmap that scales our network, enhances customer experience, and drives cost efficiency. This is a rare opportunity to shape the next phase of Babylist’s supply chain within a mission-driven, tech-enabled company during a pivotal period of growth.

Requirements

• A senior operations strategy executive with 15+ years of experience in supply chain, fulfillment, and logistics, specializing in scaling e-commerce fulfillment and multi-node distribution in 15% to +30% growth environments
• 10+ years leading collaboratively across large-scale teams and managing complex operations across internal and third-party facilities, including 5+ years at the Director level or above
• Skilled at translating long-term vision into actionable 6–18 month roadmaps, with experience building foundational capabilities for future scale
• A strong, respected people leader: known for developing talent, setting high standards, and leading teams through change
• Proficient in Lean, Six Sigma, process design, and/or value stream mapping; committed to embedding continuous improvement into supply chain culture
• Strong understanding of fulfillment technology systems (WMS, TMS, OMS), automation, and AI-enabled analytics and productivity tools
• Skilled in P&L management, cost modeling, and building investment cases to optimize unit economics and guide strategic decisions with strong financial acumen
• Brings a “seek to understand” approach, working closely with peers across Operations, Engineering, Finance, and Merchandising
• An empathetic, mission-aligned operator who leads with humility and accountability
• Experience opening a new fulfillment center, including site selection, operational ramp up and launch, is an added plus

Responsibilities

• Own the 6–18 Month Roadmap: build and execute the mid-term supply chain strategy that connects current operational capabilities to long-term growth plans
• Lay the Foundation for Scale: Design and implement the building blocks, from capacity planning and facility strategy to automation, systems, and network optimization; enabling future expansion
• Partner Across Time Horizons: Collaborate with the Director of Operations (0–6 months) and SVP of Supply Chain (18+ months) to ensure strategic continuity, balanced priorities, and coordinated execution
• Architect the Future Network: Shape the evolution of Babylist’s supply chain footprint, including internal fulfillment centers, 3PL partnerships, transportation strategy, and parcel delivery optimization
• Elevate Customer Experience: Ensure every Babylist order is delivered with care, speed, and reliability
• Lead Strategic Initiatives: Drive planning and execution for capacity growth, automation deployment, system upgrades, and tech-enabled process improvements
• Develop Performance KPIs: Define and manage scaling metrics that align service-level excellence with financial performance and operational efficiency
• Embed Continuous Improvement: Oversee and guide our Continuous Improvement Manager, providing direction, support, and accountability to drive operational excellence
• Influence Investment & Direction: Build business cases and partner with leadership on capital allocation, cost optimization, and network expansion decisions
• Build a High-Performing Team: Attract, develop, and lead a team that embodies Babylist’s values and embraces continuous improvement as a core discipline
• Champion Our Values: Deliver with care, prioritize what matters most, communicate proactively, and own outcomes at every stage of supply chain transformation

Benefits

• We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
• We build products that have a positive impact on millions of people’s lives
• We work at a sustainable pace which means work/life balance is a real thing here
• We believe technology and data can solve hard problems
• AI plays a meaningful role in how we work, create, and scale—intentionally embedded in our tools, systems, and decision-making to support innovation and real impact
• We believe in exceptional management
• We offer competitive pay and meaningful opportunities for career advancement
• We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
• We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 251-500 employees