Director - Supply Chain/Performance Improvement - Clinical Operations

Guidehouse • Phoenix, AZ

2d

About The Position

The Director in Clinical Operations will be dedicated to the profitable growth of the firm’s Healthcare Payer Provider optimization group. The ideal candidate will bring extensive healthcare industry experience with a proven track record of delivering innovative clinical and strategic performance solutions to hospitals and health systems. This individual will lead the design, development and implementation of large integrated (operational, clinical and financial improvement) optimization programs resulting in high performing health care operations. He or she will manage multi- work stream programs to timeline / scope / budget across the larger platform. The Director will work with Guidehouse specialty areas and partner with the client to deliver robust solutions/outcomes to generate positive revenue for Guidehouse in areas including performance improvement, supply chain, workforce productivity, non-labor productivity, clinical operations, shared services and/or revenue management. The Director will participate in and help direct nationwide business development and relationship management activities for Guidehouse Healthcare clients requiring optimization.

Requirements

• Undergraduate degree required.
• 10+ years of prior relevant consulting and/or industry experience in hospital operations including clinical operations, supply chain, performance improvement, labor and non-labor optimization, physician operations, or financial operations focused on a provider setting.
• Demonstrate a deep knowledge of hospital and health system operations.
• Ability to benchmark data and leverage data to assist clients in redesigning operational processes to drive efficiency, including creation of standard work processes.
• Ability to conduct relevant research, interpret analytics, and draw conclusions / make relevant recommendations based on analyses performed - including a basic proficiency in Microsoft Office applications.
• Prior experience delivering programs in a consulting environment; driving complex, multi-faceted, multi-site application/operational change and clinical improvement programs on aggressive timelines.
• Strong client leadership skills and ability to sell add-on work and recognize business development opportunities in challenging situations.
• Open to work-related travel up to 75% of the time.

Nice To Haves

• Ensure high quality work by taking advantage of learning opportunities and be self-motivated.
• Comfortable interfacing with hospital executives to report findings and recommend solutions that align with leading practice.
• Interpersonal and communication skills with ability to facilitate the exchange of information at all levels internally, as well as with a clinician-based client department, including, but not limited to, physicians, nurses, hospital executives, and other professional and ancillary staff.

Responsibilities

• Deliver industry expertise and management consulting services in support of client engagements in the Health Segment
• Establish account management relationships with key client decision makers
• Identify key industry issues and develop solutions specific to client needs
• Provide delivery assurance support for engagements with targeted clients
• Mentor staff on assignments within the account delivering services
• Provide visible leadership within the account and the practice
• Lead consulting projects in support of contract deliverables, project plans, and executive expectations through strong impact and influence on key client decision makers and client influencers

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Director