Director, Supply Chain Operations & Project Delivery

Madewell•Lynchburg, VA

65d

About The Position

Director, Supply Chain Operations & Project Delivery (Lynchburg, VA/Asheville, NC) Overview: The Global Supply Chain Team is responsible for the operations and strategic direction of transportation and distribution of merchandise through J.Crew’s multi-channel supply chain. We are seeking a highly skilled and experienced individual to fill the role of Director of Supply Chain Operations & Project Delivery. This leader will oversee the integrated Supply Chain PMO, Finance, and Supplies Procurement & Accounting functions. The role combines operational execution, financial accountability, and strategic project delivery under one umbrella to drive performance, efficiency, and value creation across J.Crew's supply chain. The ideal candidate brings a unique blend of project leadership, financial acumen, and cross-functional influence, able to connect improvement efforts to P&L impact, develop financial capabilities across the organization, and foster a culture of results-driven execution.

Requirements

8–10 years of progressive experience in supply chain, project management, finance, or operations.
Demonstrated experience leading cross-functional teams and enterprise-wide initiatives.
Strong knowledge of supply chain finance principles, budgeting, and procurement processes.
Proven ability to translate complex financial data into actionable insights and to teach financial acumen to operational leaders.
Experience creating reporting tools, dashboards, and scorecards to drive financial visibility and improvement.
Deep expertise in project and program management, including governance, stakeholder engagement, and results measurement.
Proficiency with project management tools (e.g., MS Project, Smartsheet, Jira) and methodologies (e.g., Agile, Waterfall, Lean Six Sigma).
Exceptional organizational, analytical, and communication skills, with a focus on executive-level reporting and storytelling.
Bachelor’s degree required (Business, Supply Chain, Finance, or related field).
PMP or other project management certification required.

Nice To Haves

MBA preferred.

Responsibilities

Program & Project Management (Supply Chain PMO) Own and lead the Supply Chain Project Management Office (PMO), including all strategic project portfolios across logistics, distribution, fulfillment, engineering, and continuous improvement.
Develop and maintain governance structures to prioritize, execute, and monitor initiatives against timelines and ROI.
Track and report project progress, risks, and financial outcomes to executive leadership.
Supply Chain Finance & Operational Oversight Lead the supply chain finance function, managing budgets, forecasts, accruals, and capital planning.
Create actionable financial reporting and analytics that drive decision-making, accountability, and measurable improvements across the organization.
Partner with Finance and Accounting to ensure accurate tracking of cost-saving initiatives, capital deployment, and performance KPIs.
Act as a financial mentor, helping leaders at all levels understand P&L drivers, develop financial acumen, and connect operational actions to business results.
Drive adoption of financial discipline in project execution, ensuring every initiative is tied to quantifiable business impact.
Supplies Procurement & Accounting Oversee end-to-end procurement of operational supplies (e.g., packaging, equipment parts, consumables).
Ensure accountability for purchase order accuracy, vendor compliance, cost controls, and budget adherence.
Collaborate with the corporate finance team to ensure accurate reconciliation and timely reporting of spend.
Leadership & Collaboration Lead a cross-functional team spanning project management, finance, and procurement functions.
Collaborate closely with distribution center leadership, logistics, corporate finance, IT, and planning to align goals and priorities.
Act as a change agent to promote ownership, discipline, and continuous improvement across the supply chain.