Director, Subscriber Growth & Retention | Titleist Performance

Acushnet Company•Oceanside, CA

About The Position

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing As the Director, Subscriber Growth & Retention, you will spearhead the performance and lifecycle marketing strategy, crafting a unified, data-driven approach to expand the Titleist Performance subscription/application base across both B2C and B2B segments, boost engagement, and enhance long-term retention and revenue. Reporting to the Head of Titleist Performance, you’ll lead both acquisition and retention initiatives, build a high-performing marketing team, and define a forward-looking roadmap that connects with dedicated golfers at every stage of their journey. Your leadership will be instrumental in solidifying Titleist’s position as the premier destination for golf fitness and player development. We encourage you to learn more about TPI and the approaches brought to life by TPI co-founders, Dr. Greg Rose and Dave Phillips.

Requirements

Bachelor’s Degree in Business Administration or a relevant field, MBA preferred
Minimum of 10 years in growth marketing
Proven track record in performance marketing within a digital environment
Specific experience in the application development space
Nimble and team-centric, manages ambiguity well and can present ideas and make decisions with minimal oversight
Strong cross-functional communication skills
Highly analytical and results-driven with ability to translate data and analytics into actionable business growth strategies
Skilled in stakeholder communication and management across varying levels of complexity
Strong leadership capabilities with demonstrated success in managing, mentoring, and developing large teams
Experience working in a collaborative, matrixed, and communicative environment
Proficiency in analytics and marketing technology platforms such as Tableau or similar tools
Experience in digital marketing channels and lifecycle strategies, including performance media, CRM, SEO and personalized user engagement

Nice To Haves

Preferred experience with successful premium subscriptions.
Start-up environment experience is a plus

Responsibilities

Define and drive growth strategy
Execute a holistic growth marketing strategy encompassing performance and lifecycle marketing
Drive customer acquisition, deepen engagement, and increase user retention through personalized mobile app experiences
Identify consumer trends aligned with Titleist’s performance and long-term growth goals
Translate insights into actionable, tangible initiatives
Lead performance marketing and media strategy
Oversee paid media, search, social, and in-app marketing efforts
Ensure high-impact execution across all performance channels
Leverage data and analytics
Use data to assess campaign effectiveness and uncover key trends
Prioritize high-impact marketing opportunities across the user lifecycle
Partner with Product, Application Development, AI/Data Science, Business Intelligence, and Consumer Insights teams
Collaborate with the Titleist Brand team to ensure a cohesive and aligned product user experience
Manage and allocate budgets to support growth marketing strategies effectively

Benefits

At Acushnet Company, we are committed to helping our associates thrive both personally and professionally.
From the start, you and your family, including domestic partners, will benefit from a comprehensive suite of health and well-being programs.
Enjoy the advantages of paid time off, an onsite fitness center, acupuncture, physical therapy, wellness coaches, and more.
Our financial benefits are designed to secure your future, offering a 401k with company match, health savings accounts, and flexible spending accounts.
Additionally, you'll enjoy perks like pet insurance, legal planning, education assistance, and exclusive access to our Associate Store.
At Acushnet Company, your performance has purpose, and we're here to support you every step of the way.

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