Director, Studio Operations

Warner Bros. DiscoveryBurbank, CA
5dOnsite

About The Position

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role... The Director, Studio Operations will lead the in-house Operations and Production Technology teams responsible for the day-to-day functionality of the studio’s facilities, workplace environment, and administrative infrastructure. Scope includes space planning, oversight of technology and related initiatives, asset and vendor management, security and maintenance coordination, shipping and receiving, purchasing, Corporate Real Estate and landlord relations, employee and guest services, studio activities, and overall workplace experience. The Director will serve as the primary liaison with WBD and third-party IT partners, ensuring strong coordination, policy compliance, and continuous process improvement across the studio’s technology and facilities footprint. The role also oversees planning and execution of all-studio events and communications, while partnering closely with cross-functional teams including Production, IT, P&C, Artist Management, Finance, Legal, Corporate Real Estate, and Global Security to ensure the studio operates smoothly and supports the needs of artists, production teams, and executives.

Requirements

  • 6+ years of in operations, technology, facilities management, or general management
  • IT management experience is a plus.
  • Bachelor’s degree required
  • Working knowledge of space planning and Corporate Real Estate practices, including workplace strategy and space utilization.
  • Understanding of animation production pipelines, networking and server fundamentals, and production hardware and software.
  • Strong working knowledge of end-user technology, production environments, and workplace systems.
  • Proven experience managing and developing teams, with a collaborative leadership style and strong ownership mindset.
  • Strong operational rigor and business acumen, with excellent problem-solving and project management skills.
  • Highly organized, able to manage multiple priorities and deliver under tight deadlines in a fast-paced environment.
  • Comfortable operating at both strategic and executional levels with strong attention to detail.
  • Strong financial modeling and deck-building skills.
  • Advanced proficiency in Keynote, PowerPoint, Excel, Smartsheet, Adobe products, and MacOS/Windows.
  • Self-starter who thrives in ambiguity; resourceful, coachable, and proactive.
  • Genuine appreciation for animation and the creative process.
  • Please note this is a fully on-site role based in Burbank, CA.

Responsibilities

  • Facilities & Operations Management Lead the in-house Operations team supporting all animation studio administrative functions, ensuring seamless day-to-day facilities, workplace experience, procurement, shipping/receiving, and logistics support for artists and executives, with a focus on practical, thoughtful solutions that meet studio needs.
  • Proactively manage space planning and physical onboarding/offboarding for productions and studio staff, maintaining documentation while leading the facilities team on workspace forecasting, utilization, and assignment processes.
  • Prepared to be on call 24/7/365 for facilities and technology escalations, with timely reporting as necessary and ownership of root-cause analysis and post-issue follow-through
  • Drive and implement facility improvement opportunities, while proactively working with Studio leaders to build and execute enhancements together.
  • Manage studio signage and WBA presence across building e-boards, partnering with Marketing to source assets and Workplace Experience to program in line with promotional strategy.
  • Oversee the team responsible for end-user technology support, including software and hardware management, procurement, and AV support for studio staff and related events/initiatives.
  • Ensure coordination across onboarding and offboarding workflows and distribution list management.
  • Serve as key liaison with WBD and third-party IT partners, driving continuous process improvement and alignment with WBD policies and best practices.
  • Partner with third-party IT providers to support production technology needs, maintain alignment with WBD/WBA policy, and provide end-user production support as requested.
  • Serve as the primary point of contact for conferencing and VTC deployments, including room builds, troubleshooting, and establishing regular testing.
  • Play a leadership role in planning and executing all-studio events and activities, while supporting events led by partner teams such as Artist Management.
  • Oversee the Studio Staff Culture Club and maintain a regular cadence of employee engagement and culture-building programming.
  • Manage and produce studio communications such as newsletters, internal documentation, welcome guides, calendars, and other related materials.
  • Work closely with Corporate Real Estate and Security teams to ensure best-in-class facility standards, processes, execution, documentation, and team management in accordance with corporate plans and guidance.
  • Be creative and entrepreneurial, constantly think about new ways to improve overall Studio operations and employee/artist happiness
  • Support VP in managing overhead budgets, including annual forecasting, pacing and reporting, and scoping of CapEx and special projects.
  • Partner closely with the VP to identify, scope, and drive strategic operations projects, and lead efforts that strengthen and streamline various studio processes.
  • Performs related duties as assigned

Benefits

  • health insurance coverage
  • an employee wellness program
  • life and disability insurance
  • a retirement savings plan
  • paid holidays and sick time and vacation
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