Director, Student Success Center

San Jacinto College System • Pasadena, TX

394d • Remote

About The Position

The Director of the Student Success Center at San Jacinto College is responsible for overseeing the operations of the center, which includes managing tutoring services and personnel, as well as planning and implementing programs aimed at enhancing student success. This role involves strategic leadership, program analysis, and collaboration with faculty to ensure effective support for students.

Requirements

• Bachelor's degree from a regionally-accredited college or university.
• Two years of management or higher education teaching experience.

Nice To Haves

• Master's degree from a regionally-accredited college or university.
• Two years of leadership experience in a tutoring center.
• College Reading and Learning Association (CLRA) or Association for the Tutoring Profession (ATP) certifications.
• Knowledge of Banner and TutorTrac systems.

Responsibilities

• Direct day-to-day operations for the Student Success Center, planning and implementing programs that support student success.
• Establish and manage staffing schedules for services.
• Analyze effectiveness of programs, operations, and procedures.
• Provide reports for administrators and quarterly assessments.
• Administer, monitor, and maintain tutor database and appointment system.
• Train faculty and staff on system usage and troubleshoot issues.
• Train tutors in collaborative learning methodologies to provide exemplary tutoring services.
• Guide tutors in planning study sessions.
• Manage the department budget, including annual budget development and forecasting spend.
• Lead personnel management duties including recruiting, hiring, supervising, and evaluating staff.
• Develop and maintain evaluation and recordkeeping systems.
• Conduct classroom presentations on services provided.
• Collaborate with counterparts to develop strategies for reaching students and providing uniform service across the College.
• Develop and maintain partnerships with faculty to promote center usage.

Benefits

• Salary based on the Board-approved salary schedule for the current fiscal year.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree