Director, Student Financial Wellness & Outreach

University of North Texas System-posted 3 months ago
Full-time • Director
Denton, TX
5,001-10,000 employees
Educational Services
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The Director, Student Financial Literacy & Outreach leads the Student Money Management Center (SMMC), a unit within the UNT One Stop that delivers critical financial counseling, literacy, student emergency support and wellness programming for students and families. The position directly supports student success by resolving financial barriers, reducing past-due balances, and empowering persistence through graduation.

  • Lead proactive financial outreach, coaching, and awareness initiatives across the university, ensuring students and families have access to timely, personalized support.
  • Develop and expand financial literacy and wellness programs for orientations, admitted student programs, parent events, academic initiatives, and student life activities.
  • Champion a renewed era of financial outreach, coaching, and awareness programming, engaging students and families at key points in their journey.
  • Raise the visibility and impact of UNT's financial literacy, wellness, and outreach programming and drive improved financial outcomes that support persistence and graduation.
  • Lead all programming and operations of the SMMC, ensuring the Center serves its purpose and remains aligned within the UNT One Stop.
  • Collaborate with the UNT One Stop, Student Accounting, Financial Aid, and academic departments to resolve account-related challenges and reduce barriers to student success.
  • Manage a caseload of students with past-due balances, conducting proactive outreach to support re-enrollment and persistence.
  • Provide one-on-one financial counseling to students and families, including guidance on payment options, budgeting, credit management, and financial aid navigation.
  • Conduct operational and analytical quality assessment related to UNT's financial literacy and outreach programming.
  • Supervise and develop SMMC staff, fostering a student-centered service culture and continuous improvement.
  • Ensure compliance with institutional, state, and federal policies.
  • Bachelor's degree in related field.
  • Six years of closely related professional experience.
  • Strong knowledge of student financial aid, student account management, and best practices in collegiate financial literacy and financial wellness programming.
  • Advanced counseling and communication skills with the ability to explain complex financial concepts to diverse student and parent populations.
  • Strong problem-solving and critical thinking skills.
  • Proven ability to lead a team, supervise and develop staff, and manage daily operations in a student-centered environment.
  • Skills in program development, outcome assessment, and data-informed decision-making.
  • Commitment to student success, retention, access, and compliance with institutional, state, and federal policies.
  • Experience leading collaboration and engaging directly in outreach efforts.
  • Passion for helping students thrive.
  • Creativity, collaboration, and vision to energize the Student Money Management Center.
  • Retirement Eligibility: TRS Eligible
  • Commensurate salary with experience
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