Director, Strategy & Communications (DSC) Immunology / Rheumatology Remote

Novartis

1d • Remote

About The Position

The Director, Strategy & Communications (DSC) is a field-based, non-promotional, medical, and scientific role. The DSC is a key part of the Field Medical leadership team (LT) and will co-own and shape the overall field disease area and product strategy for the Medical Science Liaison (MSL) team(s). The DSC provides strategic business planning, operational, and communications support to the Field Medical National Director on strategy development, project prioritization, initiative planning, congress execution, insight analytics, and impact tracking within the field medical team.

Requirements

• Graduate degree in scientific or healthcare required; doctoral degree preferred.
• Thorough knowledge of clinical medicine, disease management, and medical research is necessary, as well as demonstrated knowledge of GCP practices and standards.
• Must possess a thorough understanding of the FDA, OIG, HIPPA, PhRMA Code and other ethical guidelines relevant to the pharmaceutical industry, to ensure compliance with these external as well as internal guidelines and standard operating procedures.
• Minimum 5 years pharmaceutical or commensurate healthcare experience required; previous experience in a Field Medical position within the pharmaceutical industry is preferred.
• Working knowledge of Microsoft Office Suite (Word, PowerPoint, Excel), Apple device operation, digital tools / platforms, virtual customer platforms engagement platforms and associated hardware is required.
• Working knowledge of customer relationship management (CRM) systems like Salesforce.com (aka Vantage/Veeva) and GeoDART is preferred.
• Excellent interpersonal, communication, presentation, networking, collaboration and influencing skills are required.
• Adept at project & time management, having strong prioritization and organizational skills with ability to effectively plan and pull through complex projects involving multiple stakeholders.
• Ability to communicate effectively with Field Medical Team(s), cross-functional team(s) and influence internal partners to achieve desired outcomes.
• Ability to provide constructive feedback, to plan both strategy and implementation, and to work effectively cross-functionally.
• Strong business acumen and strategic mindset with demonstrated ability to analyze, interpret, and communicate information (e.g., scientific data, business/market data) effectively and in a timely fashion to relevant internal colleagues.
• Must have personal integrity, be a strong team player who can effectively work cross-functionally in a matrixed environment, including collaboration with clinical and commercial personnel.
• Must possess an innovative mindset, able to showcase agility, and work effectively in a constantly changing and ambiguous environment.
• Must be driven more by the success of others/ team than personal success.
• Works within Ethics, Compliance and Promotional policies (Novartis & Federal) and ensures those around him/her do the same.
• Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment.
• Adherence with Company policies, state, and federal laws and regulations.

Nice To Haves

• doctoral degree preferred.
• previous experience in a Field Medical position within the pharmaceutical industry is preferred.
• Working knowledge of customer relationship management (CRM) systems like Salesforce.com (aka Vantage/Veeva) and GeoDART is preferred.
• Knowledge of clinical medicine, disease management, and medical research practices preferred.
• Working knowledge of Field Medical Teams and operations and having had experience in multiple disease areas, preferred.

Responsibilities

• Co-own field medical business planning and operations for their assigned field team(s) in collaboration with the National Director and other key stakeholders.
• Responsible for leading the development and communication of strategy, disease, product, and competitive information to respective field medical team(s). Additionally, is responsible for co-leading the translation of product and/or disease area strategies into actionable field initiatives and will support the National Director and Field Medical Leadership Team with all aspects of project management, including timely and effective planning, implementation, and tracking of project/initiative status and needs with the Field Medical Team(s) (i.e., timely capture and reporting of Field Medical metrics for initiatives, etc.).
• Capture impact outcomes for Field Medical activity and initiatives in alignment with Field Medical National Director and, when needed, Field Medical Strategy & Execution.
• In partnership with field associates and cross-functional colleagues, will collect, translate, and communicate field insights to inform and shape medical strategy.
• In preparation for priority medical congresses, will partner with cross-functional colleagues and align with Field Medical Leadership Team (FMLT) to determine field medical strategy and lead coordination of Field Medical logistics, inclusive of coordination of medical expert engagement plans.
• Responsible for the design & execution of clear and effective Field Medical Communications for respective field medical teams. They will work to streamline field communications by packaging all relevant information and ensuring timely, efficient dissemination through appropriate channels (i.e., bulletin, email, collaboration space, team portal, teleconference, Yammer, etc.)
• Liaise and align with Field Medical leadership, the Study and Site Operations (SSO), and others within US Medical to provide strategic input into FM support of clinical trials, inclusive of investigator nominations, strategic medical expert engagements, and competitive trial management. The DSC will also ensure appropriate tactics are added to the customer relationships management (CRM) system (e.g., Veeva), in a timely manner.
• Partner with relevant internal colleagues to ensure training and materials are incorporated into and aligned with field medical tactical planning. The DSC will also work with their National Director and other relevant internal colleagues to ensure appropriate Field Medical support for Speaker and Sales Training needs, as appropriate.

Benefits

• US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits.
• In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Ph.D. or professional degree