Director, Strategic Planning

City of New YorkNew York City, NY
11dHybrid

About The Position

Your Team: The Office of Policy & Strategy (OPS) leverages its expertise to guide and support HPD and its many Offices in their efforts to deepen their impact, optimize their efficiency, and become more data-driven, climate-adaptive, and mission-focused. Within OPS, the Division of Strategic Operations and Analytics (SOA) works to increase HPD’s impact by analyzing and improving operations agency-wide. As part of that work, SOA’s Strategic Planning unit leads initiatives that help agency teams clarify their core program objectives and enhance their business processes to achieve greater operational effectiveness and organizational capacity. Reporting to the Executive Director of Strategic Planning, the Director of Strategic Planning will:

Requirements

  • Demonstrated facilitation skills, and an ability to lead diverse groups of stakeholders through idea-generating and decision-making exercises.
  • Experience researching, gathering, organizing, and analyzing qualitative information to identify patterns, insights, or opportunities for process improvement or decision-making. Ability to use independent judgment and initiative to evaluate procedures/programs and qualitative data the team gathered.
  • Demonstrated leadership skills; capacity for inspiring teamwork and promoting staff development.
  • Excellent verbal and written communication skills, and an ability to articulate information and recommendations clearly and persuasively.
  • Experience simultaneously managing multiple complex projects.
  • Interest in improving government effectiveness and in housing quality and affordability

Nice To Haves

  • A graduate degree in a relevant field (Public Administration, Public Policy, Business Administration, etc.) is strongly preferred.
  • Experience in a work setting that used facilitation as a core method (eg., management or planning consultation) is strongly preferred.
  • HPD or government experience is a plus.

Responsibilities

  • Design and facilitate sessions with agency staff, partners and/or members of the public. Develop activities to investigate, record, and later analyze qualitative information/data to inform decision-making or build consensus.
  • Engage with leaders' agency-wide to examine and prioritize strategic challenges and opportunities that affect HPD and/or the city as a whole, and that may involve intra-agency collaboration.
  • Directly supervise and support Strategic Planning staff managing a diverse set of projects, maintaining active oversight of scope, timeline, and progress. Personally lead or conduct portions of the project work that require engaging with HPD senior and middle management as needed.
  • Directly manage some strategic planning projects, ensuring each project is well-scoped and supported through proactive stakeholder engagement.
  • Support the design or re-engineering of new/existing programs at HPD.
  • Support efforts to build strategic planning competencies and capacity across teams at HPD.
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