Director Strategic Planning & Operations (Chief of Staff)

Amgen • PR

79d

About The Position

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Requirements

• Doctorate degree and 4 years of operations support experience OR Master’s degree and 8 years of operations support experience OR Bachelor’s degree and 10 years of operations support experience.
• At least 4 years of experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources.

Nice To Haves

• Strong digital expertise with practical application of AI, machine learning, and emerging technologies.
• 10+ years of experience in strategic planning, or operational excellence.
• Professional certifications such as Lean Six Sigma Green/Black Belt and/or SCOR-P.
• Exceptional communication skills with the ability to present complex concepts clearly and persuasively.
• Fluent English proficiency—both written and verbal.
• Proven success managing global relationships across diverse levels, functions, and cultures.
• Track record of leading cross-functional teams in multiple locations to achieve results.
• Strong interpersonal, negotiation, and active listening skills.
• Skilled at simplifying complex information and fostering collaboration.
• Highly proactive, results-oriented, and able to operate with autonomy.
• Demonstrated curiosity, drive, and commitment to continuous learning, improvement, and leadership.
• Skilled at balancing multiple priorities, meeting deadlines, and maintaining attention to detail.

Responsibilities

• Serve as a key on-site strategic business partner to the Site Head and Vice President of Amgen Manufacturing Limited LLC in Puerto Rico.
• Provide strategic and operational leadership to support site priorities and long-term success.
• Guide the site’s multi-year strategy and oversee critical business processes.
• Lead a team responsible for site-wide programs including project management, operational excellence, digital transformation, risk management, business resilience, new hire training, and performance management.
• Drive business transformation by advancing digital capabilities and fostering collaboration with adjacent business units.
• Oversee strategic planning processes, including multi-year roadmaps, annual reviews, goal setting, and governance.
• Coordinate executive visits, presentations, and logistics for high-profile leadership agendas.
• Deliver high-impact site projects and initiatives that strengthen site performance and cost savings.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
• Group medical, dental & vision coverage, and life & disability insurance.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans.
• Flexible work models, including remote and hybrid work arrangements, where possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees