Director, Strategic Initiatives & Continuous Improvement

Cinemark • Plano, TX

409d

About The Position

The Director, Strategic Initiatives & Continuous Improvement at Cinemark is responsible for fostering a culture of innovation and operational excellence within the organization. This role involves overseeing the Corporate and Field Operations teams to ensure high performance and continuous improvement through various initiatives. The director will manage the Operations project portfolio, lead special projects, and drive change management efforts to enhance efficiency and effectiveness across the organization.

Requirements

• 8+ years experience in project leadership, especially in retail, restaurant, entertainment or hospitality industries.
• 5+ years experience in operations management (people or processes).
• Previous experience in a similar role driving continuous improvement initiatives is highly desirable.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Advanced degree or relevant certification (e.g., PMP, Six Sigma) is an advantage.

Responsibilities

• Lead the discovery and implementation of continuous improvement and innovation initiatives within Operations CSC and Field Operations.
• Champion a culture of innovation across the organization by promoting creative thinking and the adoption of new technologies or processes.
• Manage the Operations Project Portfolio, ensuring robust project management practices are in place, with clear timelines, milestones, and tracking of progress and results.
• Provide regular updates to senior management on the status, outcomes, and ROI of Operations projects.
• Provide guidance and leadership to Operations project managers, ensuring that all projects align with the department's strategic objectives.
• Act as a mentor to project managers, helping them to develop their skills and effectively manage their projects.
• Work with various departments to ensure alignment on cross-functional projects.
• Closely partner with the Continuous Improvement team to leverage common tools and resources and ensure organizational alignment.
• Facilitate effective communication and alignment across teams, including coordination of field check-in call content.
• Oversee the annual budget process for Corporate Operations and Field Operations, partnering with Finance and Operations leaders to coordinate strategy and timeline.
• Oversee special projects as assigned by the Chief of Staff, including managing logistics for field leadership meetings.
• Coordinate strategic planning activities for Operations, including RACI charts, annual goal setting, and strategic planning workshops.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Motion Picture and Sound Recording Industries
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees