Director - Strategic Activation

Methodist Le Bonheur Healthcare-posted 3 months ago
Full-time • Senior
5,001-10,000 employees
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The Director of Strategic Activation is a strategic leader responsible for driving enterprise-wide transformation initiatives that reimagine care delivery, operational efficiency, and patient experience. This role leads cross-functional teams to identify opportunities for improvement, design, implement, and sustain enterprise-wide transformation in support of MLH's strategic priorities. This high impact role is for a change agent who models appropriate behavior as exemplified in MLH Mission, Vision and Values, thrives in complexity, inspires collaboration, and translates bold initiatives into measurable outcomes. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

  • Deploy a hypothesis-based approach to problem solving to support systemwide strategic and transformation priorities.
  • Lead the planning, execution, and evaluation of systemwide strategic initiatives by partnering with clinical, operational, and technology owners.
  • Implement governance structures, outcome metrics, project management processes and tools, and reporting frameworks.
  • Facilitate workshops, design sessions, and steering committees to create solutions and manage initiative progress.
  • Oversee the management of key enterprise reporting dashboards.
  • Lead with a customer-centric mindset to provide high quality project management and process improvement support.
  • Build strong relationships with key organizational leaders to foster alignment and buy-in.
  • Lead a team of managers and individual contributors to collect and validate data, produce high-quality qualitative and quantitative assessments.
  • Promote an environment that encourages staff professional growth and communicates a clear vision of organizational values and expectations.
  • Bachelor's Degree in Business Administration/Management, Healthcare Administration, Nursing, or Education.
  • Master's Degree in Business Administration/Management, Healthcare Administration, Nursing, or Education.
  • 7-9 years of direct work experience in healthcare strategy or operations.
  • 5-7 years of progressive management experience.
  • Technical expertise in at least four of the following focuses: service line development, healthcare process improvement, healthcare customer experience, digital and virtual health, provider network planning, physician engagement, mergers and acquisitions, or post-merger integration implementation.
  • Demonstrate prior experience leading teams to deploy a hypothesis-based problem-solving approach.
  • Experience with stakeholder relationship building, engagement, and activation.
  • Prior experience planning, coordinating, and executing on large-scale organizational changes or complex projects.
  • Excellent data analysis and computer skills in core programs (e.g. PowerPoint, Excel, Word).
  • Strong organizational and written and verbal communication skills.
  • Opportunities for professional growth and development.
  • Recognition and rewards for contributions.
  • Supportive work environment focused on high standards of care.
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