Director, Sterile Operations

Hims & Hers•New Albany, OH

13d•Onsite

About The Position

We are seeking a Director, Sterile Operations to lead our state-of-the-art 503A sterile compounding operation. This role requires an experienced operational leader with Pharmacy experience to scale a new facility, drive daily operations, and deliver against productivity, quality, and capacity objectives. Reporting directly to the Senior Director of 503B Manufacturing, you will play a critical role in building a high-performing team and fostering a culture of excellence. This role is based on site in our New Albany, OH facility. (Relocation assistance available)

Requirements

Bachelor’s degree or equivalent professional experience required.
Active Pharmacist license or eligible for licensure in Ohio.
8–10 years of experience in pharmaceutical manufacturing or related operational environments.
Minimum 2 years in a leadership/supervisory role, preferably in a sterile compounding or regulated manufacturing setting.
Demonstrated experience managing complex technical teams and large-scale production environments.
Strong command of Microsoft Office, Google Workspace, and digital productivity tools.
Excellent verbal and written communication skills.
Proven leadership skills with the ability to motivate and develop high-performing teams.
Able to lift up to 50 lbs and perform tasks requiring standing, bending, and lifting in a production environment.

Nice To Haves

Familiarity with lean manufacturing principles (e.g., Six Sigma, 5S) is preferred.
Working knowledge of USP <797>, USP <800>, and/or cGMP.

Responsibilities

Lead day-to-day operations in the compounding labs, ensuring alignment with production schedules and quality standards.
Cultivate a strong culture of safety and compliance in accordance with FDA, OSHA, USP 797/800, and cGMP standards.
Manage and mentor a cross-functional team of managers, leads, and pharmacy technicians across both hazardous and non-hazardous sterile compounding.
Monitor and analyze KPIs to drive capacity planning, productivity improvements, and cost reductions.
Identify root causes of production issues and implement corrective actions to maintain schedule adherence.
Develop and standardize SOPs, policies, and best practices across the sterile compounding network.
Partner with Engineering and Maintenance teams to identify opportunities for innovation and automation.
Collaborate closely with Quality, Fulfillment, Logistics, and Production to align operational execution with business goals.
Support multi-shift operations and workforce planning to optimize throughput and maintain a strong team culture.
Produce timely operational reports and participate in OKR planning and performance tracking.
Represent Hims & Hers with integrity, professionalism, and a solutions-oriented mindset.
Perform additional projects and duties as assigned by the VP of Sterile Compounding.

Benefits

Offering competitive benefits are a top priority for our company; we are extremely proud of the benefits we are able to offer to employees.
Some of the benefits our team members are able to enjoy include:
A dynamic, open & honest culture of collaborative co-workers where diverse perspectives are welcome & valued
Competitive pay with equity compensation
ESPP Plan
Flexible PTO
Holidays observances
Quarterly Mental Health Days
High-coverage medical, dental & vision (FSA & HSA plan options)
Pet Insurance
One Medical Membership
Disability Benefits
Employee Assistance Program
Life and AD&D Benefits
Fitness stipend
Backup childcare
Family forming resources