Director, Station BOS

American Airlines Group • Boston, MA

248d

About The Position

The Director of the Station provides overall leadership to the station, develops clearly defined strategies to make the station best in class, and strengthens the culture of inclusion, diversity, and development for team members across the organization. Directors are responsible for aligning their operation and their teams with our company objectives.

Requirements

• Demonstrates the highest level of ethics and integrity
• Bachelor's degree or equivalent work experience
• Experience in airline operations at a large airport or hub required
• 7 years of leadership experience managing cross-departmental teams
• 3 years of experience managing a unionized frontline workgroup

Nice To Haves

• Experience in the application of budgetary knowledge to drive business results
• Experience implementing procedures and ensuring consistent service delivery
• Experience with airline industry collective bargaining agreements
• Understanding of manpower systems currently in use

Responsibilities

• Leads, motivates, and develops team members to perform in a safe and efficient manner while creating an exceptional customer experience
• Evaluates, identifies, and recommends process improvement changes to ensure all safety procedures are adhered to
• Reviews and analyzes performance data and makes needed changes to achieve reliability metrics
• Ensures AA remains in compliance with all governmental requirements, e.g., OSHA, TSA, FAA, and Department of Transportation, through the development and implementation of procedures
• Coordinates the overall daily activities pertaining to AA and partners with departments throughout the airport environment, both internal and external, to promote peak operating efficiency of airline operation
• Oversees and manages departmental budget and cost control, including forecasting, in order to ensure accuracy and accountability for overall resource management
• Seeks opportunities for continuous improvement; provides recommendations and implements initiatives to increase revenue, reduce cost, gain efficiencies, and improve customer service and employee experience
• Demonstrates and cultivates collaborative relationships across all work groups and teams
• Establishes and maintains open communication and a collaborative relationship with all levels of union leadership

Benefits

• Travel Perks: You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: Access to health, dental, prescription and vision benefits from day one.
• Wellness Programs: Tools, resources and support to help you be the best version of yourself.
• 401(k) Program: Available upon hire with employer contributions after one year.
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Air Transportation
• Education Level: Bachelor's degree