Director, Solutions Engineering, Capital Markets

Circle•New York, NY

1d•Remote

About The Position

Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com. What you’ll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder. What you’ll be responsible for: Circle is looking for someone to own and drive Circle’s Solutions Engineering function in our Capital Markets vertical. You will play an integral role in defining and executing our solution validation processes across the entire customer lifecycle with our bank partners. From discovery calls to post sales support and implementation, you will partner with prospects, partners, and customers and guide them along their technical evaluation of Circle’s suite of products and services. You will develop customized PoCs, solution diagrams, and implementation plans that articulate the value of Circle’s technology for our customers. You will heavily collaborate with our Product and Engineering teams to provide market feedback and analysis that will influence our product roadmap

Requirements

12+ years experience in sales engineering or technical implementation roles
5+ years of managerial experience, preferably managing global teams with progressive responsibilities
Experience in exchange infrastructure, clearing, settlement, custody, or market structure systems
Background in technical architecture leadership within financial market infrastructure institutions
Experience interfacing with executive stakeholders at large exchanges, broker-dealers, or clearing institutions
A data driven approach to operations. You know what metrics are important to technical validation and you know how to track them
Excellent communication, storytelling, and presentation skills
Experience designing solution validation programs for technical products
You have grown and scaled teams quickly in past roles, including expansion into new geographies and markets
You have a passion for enabling and motivating people to do their best work
You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs
You have experience managing remote teams
The ability to thrive on a fast pace environment with high level of autonomy and responsibilities

Nice To Haves

Interest or experience in blockchain a plus

Responsibilities

Recruiting, hiring, training, and coaching a regionally distributed team of Solutions Engineers.
Creating and improving the technical solution validation process for Circle partners and prospects.
Providing day to day support and administrative oversight to the solutions engineering teams that you are responsible for.
Building a capacity and alignment plan to ensure that business development and partner management teams have access to the technical resources that they need to exceed targets in a high-growth environment.
Organizing and conducting internal technical training and continuous development sessions to ensure that the business team stays ahead of product innovations and industry trends.
Leading technical discovery calls to capture requirements, feature requests, and design elements.
Explaining and demonstrating Circle's products to prospective clients to craft a solution that meets the clients’ desired requirements.
Unlocking deals by designing technical client solutions and collaborating across functions to navigate around potential product gaps.
Working with product and engineering teams to prioritize high impact feature requests, implementation audits, and deployment verifications.
Gathering market feedback and sharing with internal stakeholders, including product and engineering.
Building and maintaining an internal knowledge base with information about current and future products.
Consulting with internal and external stakeholders about Circle’s products and solutions.