Director, Solutions Development Financial Services

JLL • Chicago, CO

15h • Remote

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Solution Manager – Financial Services Vertical Position Overview The Solution Manager serves as the strategic architect for Financial Services outsourcing proposals, combining deep operational expertise with commercial acumen to create compelling, competitive client solutions. This role bridges sales, operations, and finance to improve win rates, profitability, and risk management in an increasingly sophisticated marketplace.

Requirements

• Previous experience in an outsourcing and operational role is desired.
• Exceptional listening skills with the ability to synthesize client needs into actionable solutions.
• Strong presentation capabilities with flexibility to adapt style for diverse audiences.
• Commercial pricing familiarity and financial acumen to build, interpret, and articulate complex value propositions.
• Deep understanding of real estate outsourcing models and solution design principles.
• Ability to receive constructive feedback during presentation rehearsals and role-playing exercises.
• Skill in identifying growth opportunities during the pursuit process.
• Capacity to coordinate multiple stakeholders and ensure best practices are applied consistently across all deals.
• Strong analytical abilities for benchmarking, estimating, and risk assessment.

Nice To Haves

• Integrated Facilities Management knowledge strongly preferred.

Responsibilities

• Lead the creation of comprehensive outsourcing solutions for prospective Financial Services clients, encompassing organizational design, savings identification, technology integration, service delivery frameworks, and value proposition development.
• Partner with sales leaders, subject matter experts, and marketing to deliver tailored, competitive proposals that address specific client challenges.
• Manage critical deliverables including integrated solution design, portfolio cost modeling, financial pricing models, organizational structures, scope clarification, risk documentation, and corporate functional reviews.
• Participate in site tours and client-facing discovery sessions to diagnose needs and customize solutions accordingly.
• Assist sales leadership throughout the contracting process by identifying optimal business terms, developing contract exhibits, and conducting get-give analysis.
• Partner with Pricing Managers to validate scope and pricing changes, ensuring alignment between proposals and Master Service Agreements.
• Serve as liaison between sales teams and service line leaders, facilitating knowledge transfer of offerings, value propositions, resourcing models, and pricing strategies.
• Coordinate solutions resources across geographies to ensure consistent quality.
• Partner with transition teams and account management to enable smooth operational handoffs.
• Create and maintain financial models demonstrating client value and JLL profitability.
• Develop benchmarks and analytics to support estimating and pricing, particularly in ambiguous scope situations.
• Identify financial and delivery risks, complete internal profitability analyses, and ensure solutions balance competitiveness with acceptable risk profiles.

Benefits

• Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees