Director Solutions Consultant

Itron • Austin, TX

12d • $150,000 - $336,000 • Hybrid

About The Position

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. The Director, Solutions Consulting – Americas will lead initiatives that help energy utilities across North America realize measurable value through innovative solutions. In this role, you will partner closely with customers and internal teams to co-create strategies that move beyond traditional selling toward collaborative decision-making. Your work will foster trusted relationships, align solutions with customer objectives, and drive impactful business outcomes in the electric and gas utility sectors. This position calls for strategic leadership, deep market knowledge, and the ability to work across functions to deliver customer-focused programs that adapt to evolving industry needs.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• 10+ years of leadership experience in utilities, consulting, or smart infrastructure.
• Proven ability to collaborate with sales teams and build strong customer relationships.
• Strong business acumen with experience influencing decisions in complex organizations.
• Excellent communication and stakeholder engagement skills.
• Familiarity with electric and gas utility markets and North American regulatory frameworks.

Nice To Haves

• Advanced degree in business, engineering, or related field.
• Experience leading programs focused on customer value realization.
• Background in consultative selling and solution design for large-scale utilities.
• Knowledge of distributed intelligence and grid-edge technologies.

Responsibilities

• Lead Strategic Programs: Design and implement the “Path to Value” framework, ensuring customer engagement and measurable success.
• Collaborate Across Teams: Work with Sales, Solution Consulting, and Alliance partners to refine regional strategies and support pipeline growth.
• Champion Customer Success: Serve as a trusted advisor, guiding customers through complex decisions and aligning solutions with their goals.
• Enable Value Realization: Facilitate workshops and discovery sessions to uncover challenges and co-create tailored solutions.
• Provide Market Insights: Share feedback on product performance, regulatory trends, and competitive dynamics to inform strategic planning.
• Drive Innovation and Agility: Promote creative problem-solving and adapt strategies to meet changing market conditions.

Benefits

• This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees