Director, Solutions Architect
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About The Position
Develops Offerings to major customers for Services Business Unit (Fulfillment and Supply Chain, After-Market Services or Product Launch). Responsible for using all appropriate means to ensure world class solutions to solve customer problems in a compelling, customer facing way. As a part of a team, the Solution Architect will support the business during the complete sales cycle for solution project proposals. The Solution Architect will develop quantifiable, documented, technical integrated product lifecycle solutions that will provide significant value to our clients business. In designing the solution, they will identify and create teams as necessary, composed of subject matter experts, within various Services core businesses with core competencies to optimize Product Launch Acceleration, Fulfillment, Supply Chain, After Sales and Operations. The Solutions Architect is seen as the technical expert by our clients. They will build strong, knowledge based, in-depth working relationships with major customers at all levels in their organization. They will work directly with key client decisions markers. The Solutions Architect is the technical point of contact for the business they support. They will support the Sales Organization and participate on Mega Deal Teams as required as a subject matter expert. The Solutions Architect will identify and document standard solutions.
