Director, Solution Engineering

Salesforce•New York, NY

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Your Impact as a Leader Drive a culture of Getting it Done: Fostering a culture of accountable execution where people love to win together. Scale the Engine: Partner with Sales Leadership and Sales Strategy to set the mark for FY27, ensuring our GTM strategy and team practices align to the highest value needs of the business. Develop the Bench: Attract, coach, and retain a multidisciplinary team of SEs, prioritizing their professional journey as much as the finish line victory. Bridge Strategy and Execution: Balance high-level resource allocation with deep-seated technical credibility. Player Coach: Be in the field yourself, developing thought leadership and leading by example The Profile: A Solution-Led Program Architect We are looking for a leader who prioritizes sustainable systems over short-term wins. You are the strategist who translates new ideas into a scalable, high-performance engine. You must be someone who: Engineers Collective Success: You don't just solve for the deal; you solve for the organization. You prioritize building a cross-functional legacy, ensuring that technical wins are shared, documented, and repeatable. Operationalizes the "Edge": You thrive inambiguity by building the frameworks needed to navigate it. Architects the Standard: You don’t just hit a revenue target; you design the GTM blueprint that defines it. You build the technical playbooks and proof-of-concept models that become the gold standard for teams globally, ensuring our approaches are always two steps ahead of the market. Salesforce is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Requirements

Leadership Depth: 10+ years of experience in pre-sales, management consulting, or sales strategy, with at least 3-5 years specifically in a leadership capacity (second-line experience preferred).
Grit: A proven track record of "finding something from nothing"—the ability to build pipeline and win in untapped markets and emerging technologies.
Technical Command: Deep fluency in cloud computing, IT architecture, and the Salesforce Platform (including Agentforce and Data36O).
Operational Rigor: Strong analytical skills with the ability to manage complex territory structures and deliver on aggressive revenue targets.
Human-Centric Design: Mastery of design thinking and a passion for human-centered problem-solving.
Communication: Exceptional presence with the ability to command a room, whether it's a technical deep-dive or a boardroom vision session.

Responsibilities

Strategic Partnership: Collaborate with Sales VPs to align technical resources against the highest-propensity opportunities and needs.
Operational Excellence: Drive a mindset shift from technical features to "Transformation & Innovation," ensuring every demo or delivery is a window into the customer's future.
Resource Optimization: Efficiently allocate SE talent to maximize impact
C-Suite Influence: Facilitate high-stakes discussions at the CIO and Head of Architecture levels, translating complex platform capabilities (Agentforce, Data36O, etc.) into business outcomes.
Culture of Excellence: Set a standard of "Collective Excellence," where managers and individual contributors feel supported, challenged, and inspired to get better every day.
Leverage AI for Pre-Sales Productivity: Drive the internal adoption of generative AI tools. You will empower your team to use AI for faster discovery, automated RFP responses, and high-fidelity personalized demos, turning "the suffer" of manual tasks into a pursuit of high-value strategy.
Architect Deep Solutions: Oversee and lead complex, multi-cloud engagements. You will lead your team in moving beyond "feature/function" to deliver deep, integrated solutions that solve foundational business problems.

Benefits

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

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