Director Solution Engineer Manager

Microsoft • Atlanta, GA

102d • $130,900 - $251,900 • Remote

About The Position

Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from experience? Are you passionate about transforming business processes and applications through AI? Are you ready to join the team at the forefront of innovation at Microsoft? If so, we are looking for you! We are seeking an AI Business Process - Director Solution Engineer Manager who thrives on solving complex business challenges and driving modernization through AI-powered applications. In this role, you'll lead initiatives that leverage Dynamics 365, Power Platform, and Copilot Studio to optimize workflows, enhance decision-making, and deliver measurable impact across industries. This role includes people management responsibilities, such as driving employee growth and development, executing strategic projects, and managing performance. You will orchestrate team resources, coach solution engineers, and drive mid- to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources. You'll empower your team to influence customer decisions, ensure technical wins, and streamline processes across engagements. You'll also support partner technical capacity by identifying gaps, growing the partner network, and promoting Microsoft's capabilities across the ecosystem. You will play a pivotal role in designing and deploying intelligent solutions that streamline operations and elevate business outcomes. You'll guide customers through scalable solution design, influence strategic decisions, and integrate AI agents into core business applications using tools like Copilot Studio and Power Platform. You'll ensure consistency and quality by capturing and sharing best practices, implementing cross-functional initiatives, and driving alignment across teams and channels. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, united by our passion for innovation and impact.

Requirements

• Master's Degree in Computer Science, Information Technology, Business or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.
• 4 to 6 years of proven ability to lead technical engagements that drive production-scale outcomes.
• 4 to 6 years of experience envisioning solutions in AI-driven business processes and enterprise application modernization.
• 4 to 6 years of working knowledge and demonstrated skill implementing AI business process solutions.
• 4 to 6 years of work experience with Microsoft business application platforms or related technologies.

Nice To Haves

• 8+ years technical pre-sales, technical consulting, or technology delivery experience.
• 6+ years experience with cloud and hybrid, or on premises infrastructures.
• 3+ years people management experience.
• Certification in relevant technologies or disciplines.

Responsibilities

• Build competitive knowledge of team by enabling competitive learning and identifying experts to share knowledge.
• Maintain communications with internal partners on highest potential customers to pre-align technical resources.
• Work with local marketing and account teams to shape strategic win and customer success plans.
• Ensure team members participate in tech communities and drive feedback to improve overall team member experience.
• Support partner technical capacity by monitoring and analyzing resources through interactions.
• Proactively identify and engage with key customer technical decision makers and influencers.
• Apply advanced sales methodologies and coach team in guiding customers through digital transformation solutions.
• Promote adaptation and extension of architecture patterns to accommodate complex customer requirements.

Benefits

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Professional, Scientific, and Technical Services
• Education Level: Master's degree