Director, Solution Architecture

Iron Mountain•Springfield, IL

75d

About The Position

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Position Summary Iron Mountain is seeking a strategic and experienced leader to serve as the Global Director of Asset Lifecycle Management (ALM) Solutions Architecture. In this pivotal leadership role, you will build, manage, and mentor a geographically dispersed team of Solutions Architects responsible for designing complex Data Center and End-User/Workplace IT solutions. As the Global Director, you will harmonize solution design across regions, ensuring consistency in how we scope, cost, and execute Asset Lifecycle Management (ALM) services worldwide. You will bridge the gap between global sales strategy, technical solution design, and operational delivery. You will act as the executive technical sponsor on major multinational deals, driving innovation in both the Data Center (decommissioning, migration, sanitization) and Workplace (DaaS, refresh, configuration) sectors.

Requirements

Education: Bachelor's Degree in Business, Technical, or Engineering field required. MBA or Master's degree preferred.
Experience: 10+ years of Technical Pre-Sales or Solutions Architecture experience, with a minimum of 3-5 years in a leadership role managing teams.
Global Experience: Proven track record of managing international teams or supporting multi-national enterprise accounts is essential.
Travel: Ability to travel domestically and internationally (approx. 25-40%) to support global client engagements and team development.
Data Center Fluency: deeply knowledgeable in data center hardware lifecycles, including server/storage decommissioning, rack-level removals, cabling infrastructure, and data destruction standards.
Workplace IT Fluency: Strong background in DaaS models, imaging/configuration, deployment logistics, and end-user asset refresh programs.
Commercial Acumen: Expertise in structuring global pricing models (FX considerations, regional cost variances) and analyzing P&L for complex services.
Global Mindset: Ability to navigate cultural nuances and time zone challenges to build a cohesive, high-performing unit.
Strategic Vision: Ability to see the "big picture" of how ALM services integrate into a global client's digital transformation and sustainability strategy.
Influence & Negotiation: Strong ability to navigate internal friction between Global Sales (revenue focus) and Regional Ops (delivery focus) to find the right solution.
Executive Presence: Exceptional communication skills, capable of commanding a room of senior stakeholders in any region.

Nice To Haves

MBA or Master's degree preferred.

Responsibilities

Manage a Global Team: Lead and mentor a diverse team of Solutions Architects located across multiple regions and time zones. Foster a collaborative culture that shares best practices across borders.
Resource Management: optimize resource allocation for global pursuits, ensuring the right technical expertise (Data Center vs. End User) is applied to the right opportunities.
Standardization: Establish global standards for solution design, cost modeling, and proposal generation to ensure that a proposal delivered in London matches the quality and methodology of one delivered in New York or Singapore.
Data Center Expertise: Oversee the design of complex solutions for the data center environment, including hyperscale and enterprise decommissioning, on-site data sanitization, physical asset migration/relocation, and hardware recycling.
Workplace IT Expertise: Drive innovation in end-user computing, including Device as a Service (DaaS), remote employee provisioning, break/fix logistics, and secure ITAD.
Governance: Serve as the final point of escalation and approval for complex, multi-country solution designs, ensuring they meet profitability targets and operational feasibility.
Global Accounts: Partner with Global Strategic Account Managers to lead the technical strategy for multi-national RFP responses and enterprise contracts.
C-Level Advisory: Act as a trusted advisor to client CIOs and CTOs, articulating how Iron Mountain's end-to-end lifecycle vision supports their sustainability (ESG) goals, data security compliance, and TCO reduction-whether in the server room or the home office.
Product Evolution: Act as the "Voice of the Global Market" to Product Management, identifying regional nuances and requirements for Data Center and Workplace services to influence the development roadmap.
Global Compliance: Ensure all solution designs adhere to regional and international data privacy and environmental regulations (e.g., GDPR, WEEE, NIST 800-88, R2v3, e-Stewards).
Operations Alignment: Work closely with Global Operations leadership to ensure proposed solutions can be executed consistently across different geographies and vendor partner networks.

Benefits

The opportunity to lead a global function at the forefront of the circular economy and IT sustainability.
Competitive compensation package including base salary, performance bonus, and benefits.
A truly international career path within a Fortune 1000 company.

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