Director, Software Engineering

BlackLine • Pleasanton, CA

2d

About The Position

The Director, Engineering is responsible for building and supporting our cloud organization in India. This individual will be responsible for recruiting, attracting and identifying top talent to join our SRE, DEVOPS and Cloud Engineering functions. In addition this person will be a key leader in the cloud management team. They will partner with cloud leaders to enable 24/7 follow the sun processes and drive key strategic initiatives for the cloud organization.
The Director of SRE will enable 24/7 coverage for all blackline products and help manage customer needs globally.

Requirements

• Passionate about SRE and implementing high performance SRE teams that deliver on Availability, Metrics and Scalability needs of our customers and engineering partners.
• Empathy for working with support teams to identify and remedy pain points.
• Expertise in reliable and repeatable web application deployment and architecture.
• Proven track record of building and managing high performing SRE organizations and teams across multiple time zones and geographies.
• Strong ownership, pride of work, and ability to take things across the finish line. Someone can see around corners and who finishes well.
• Strong written and oral communication skills.
• Manage on-call rotations across continents, using a follow-the-sun model.
• Strong intra team and cross functional collaboration skills.
• 10+ years industry experience and 5+ years in a managerial role.
• 5+ years of experience leading an SRE or equivalent team
• Bachelor's degree in Computer Science or related discipline or equivalent experience.

Nice To Haves

• Prior C#, ASP.NET, Python, Go or Java development experience, preferably in an agile SaaS environment.

Responsibilities

• Ensure applications meet or exceed the SLI, SLO and SLA's set out for the products and that we are continuously optimizing existing and future code to address application availability, performance, observability and security.
• Develop and implement an Observability strategy focused on Metrics, Logging, and Tracing/APM capabilities
• Streamline and simplify release management and release operations to be automated, 0 downtime and without configuration defects
• Handle patching and releases for our products orchestrating them across the timezones and datacenters
• Work with local engineering teams on dev/test environments and ensuring alignment for devops practices, IaC and release codes
• Advocates for change across the organization. Ensures the implementation of change with appropriate communications, goals, resources, metrics, and reviews.

Benefits

• BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.
• BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
• BlackLine recognizes that the ways we work and the workplace itself have shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture.
• In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
• BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees