Director, Software Engineering

PayPal•San Jose, CA

34d•Hybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: This job directs business and technical outcomes, defines engineering health objectives, drives product strategy, evaluates business challenges, develops engineering strategy, sets the organizational roadmap, and collaborates with stakeholders. It involves ensuring alignment with organizational goals and dealing with high levels of ambiguity. Job Description: Essential Responsibilities: Directs and controls the delivery of business and technical outcomes that comprise multiple projects and operational activities within a domain through organizational and technical leadership Defines engineering health objectives that drive organization health, engineering best practices and operational targets Drives product and technical strategy with cross-functional leaders across the enterprise to deliver Domain goals Responsible for the delivery of programs, establishing annual organizational goals and ensuring performance and results that impact both their domain and potentially enterprise Develops engineering strategy that translates into operational and tactical plans; uses ground-breaking methods to think beyond existing solutions Sets the tri-annual roadmap for a domain level organization. Defines the operational strategy for a domain based on a defined budget Evaluates key business challenges and can complete complex, ambiguous initiatives having impact across engineering; directs the development of new or innovative solutions. Ability to deal with high levels of technical domain level ambiguity. Collaborates with direct team, managers in org, stakeholders, managers in other orgs, external partners and business stakeholders Additional Responsibilities & Preferred Qualifications: PayPal is looking for an experienced engineering leader to run the engineering organization behind PayPal's Peer to Peer payments product. You will create and drive the technology strategy, architecture and organizational design in partnership with your product and design counterparts. An ideal engineering leader has experience building financial products at scale, building organizations and operational rigor to support those products and defaults to creating self-sustaining, mission-based teams that can run themselves. Essential Responsibilities: Define and own the engineering strategy and roadmap for P2P and related financial services (e.g. balance, funds-in, wallet). Foster a culture of experimentation, innovation, high performance, and quality. Technical Excellence & Architecture Ensure architectural integrity, scalability, reliability, performance, and security of P2P systems. Drive adoption of best practices in engineering, code quality, automation, metrics, and observability. Cross-Functional Partnership Collaborate closely with Product, Design, Risk/Compliance, Operations, and Business stakeholders to align engineering efforts with customer and business outcomes. Serve as a bridge between technical and non-technical stakeholders, effectively communicating complex concepts. Team Building & Talent Development Recruit, mentor, and retain top-tier engineering leaders and individual contributors. Develop career growth paths and technical leadership across the organization. Operational / Financial Oversight Manage budgets, resource allocations, and timelines. Ensure projects and initiatives are delivered on schedule and within scope. Customer-Centricity & Market Insights Drive decisions that "work backwards from the customer," understanding end-user needs and behavior. Stay abreast

Requirements

10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
2 years of experience leading others
10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
2 years of experience leading others

Responsibilities

Directs and controls the delivery of business and technical outcomes that comprise multiple projects and operational activities within a domain through organizational and technical leadership
Defines engineering health objectives that drive organization health, engineering best practices and operational targets
Drives product and technical strategy with cross-functional leaders across the enterprise to deliver Domain goals
Responsible for the delivery of programs, establishing annual organizational goals and ensuring performance and results that impact both their domain and potentially enterprise
Develops engineering strategy that translates into operational and tactical plans; uses ground-breaking methods to think beyond existing solutions
Sets the tri-annual roadmap for a domain level organization. Defines the operational strategy for a domain based on a defined budget
Evaluates key business challenges and can complete complex, ambiguous initiatives having impact across engineering; directs the development of new or innovative solutions. Ability to deal with high levels of technical domain level ambiguity.
Collaborates with direct team, managers in org, stakeholders, managers in other orgs, external partners and business stakeholders
Define and own the engineering strategy and roadmap for P2P and related financial services (e.g. balance, funds-in, wallet).
Foster a culture of experimentation, innovation, high performance, and quality.
Ensure architectural integrity, scalability, reliability, performance, and security of P2P systems.
Drive adoption of best practices in engineering, code quality, automation, metrics, and observability.
Collaborate closely with Product, Design, Risk/Compliance, Operations, and Business stakeholders to align engineering efforts with customer and business outcomes.
Serve as a bridge between technical and non-technical stakeholders, effectively communicating complex concepts.
Recruit, mentor, and retain top-tier engineering leaders and individual contributors.
Develop career growth paths and technical leadership across the organization.
Manage budgets, resource allocations, and timelines.
Ensure projects and initiatives are delivered on schedule and within scope.
Drive decisions that "work backwards from the customer," understanding end-user needs and behavior.
Stay abreast

Benefits

PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

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