Director Software Engineering, Shared Services - Regulatory

Chicago Board Options Exchange-posted 2 months ago

$187,000 - $231,000/Yr

Full-time • Senior

Hybrid • Kansas City, MO

1,001-5,000 employees

Administrative and Support Services

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At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world. The regulatory technology team develops technology solutions to surveil 14 different equities, options and futures trading venues across US, UK and Europe. Our leaders lead high performing engineering teams to deliver on mission critical projects to build and support market surveillance systems. We process data from equities, options and futures market exchange platforms across the US, UK, Europe. We architect systems that can analyze billions of events per day. We optimize for increases in data volumes. We strive to create insights and data that provides actionable intelligence to our analysts to ensure fair, orderly and complaint operation of all our markets.

Lead multiple teams that support the operations, capacity planning and quality assurance automation of the multi-asset regulatory surveillance platform.
Maintain up to date capacity plans covering all hardware and software needs and inform department leadership of any critical bottlenecks.
Proactively evaluate the future capacity needed for the surveillance platform and propose architectural changes to the platform.
Collaborate with enterprise capacity planning and testing managers to ensure surveillance platform capacity is tested in tandem with Cboe Titanium platform.
Collaborate with hardware, networking teams to ensure appropriate hardware and network gear is provisioned in time to meet surveillance platform operational requirements.
Ensure compliance with published capacity planning procedures and update the procedures in line evolving technology architecture and transaction volumes.
Maintain up to date infrastructure diagrams, regulatory process flow charts to reflect current and desired state of the platform.
Develop and maintain system capacity, performance monitoring and analytics tools.
Ensure that capacity testing is carried out for all Cboe market venues as per published schedule and appropriate system upgrade recommendations are made and implemented in a timely fashion.
Present the system capacity plan periodically to senior management.
Ensure all three shifts are appropriately staffed with well trained Site Reliability Engineers (SRE) to monitor and operate the regulatory surveillance platform.
Ensure all system operations manuals, procedures are up to date and followed by the SREs.
Ensure any upgrades to the platform that result in changes to operational processes are documented and understood by the SREs.
Evaluate and adopt new system monitoring tools.
Ensure regulatory surveillance platform meets the daily and weekly processing time targets, all production issues are remediated within mandated timelines.
Oversee the overall test automation architecture and make sure it aligns with current needs of the surveillance development teams.
Oversee and ensure smooth execution of all test automation projects, provide high level status to department leadership.
Ensure that right tools, processes and metrics are implemented for measuring the effectiveness of testing automation program.
Oversee the development and maintenance of all homegrown shared tools used by regulatory technology department including monitoring tools, User Interfaces, productivity tools, Jira automation etc.
Take execution ownership of all new technology projects related to shared infrastructure, and shared tools used by the regulatory division.
Mentor direct reports to strive for high degree of individual and team level excellence, inculcate ownership mindset, provide just in time constructive feedback.
Conduct performance planning and reviews as per organizational and departmental guidelines.
Identify training and development needs of the team.
Present architectural solutions and project status to division and department management.
Represent regulatory technology within Cboe on matters related to regulatory technology operations, software development procedures and infrastructure.

Fifteen years of overall related experience of which at least seven years of technology management experience leading medium sized teams (10 - 15 people) in an enterprise environment.
At least five years of experience managing infrastructure and operations of technology department/division involving large scale batch data processing.
Extensive experience using Python as primary programming language.
Extensive experience working in a Linux environment and using scripts extensively for automation.
Experience leading staff that deals with troubleshooting issues related to compute, memory and storage capacity related constraints in a Linux environment.
Hands on experience using SQL for troubleshooting and fact finding.
Experience managing dev ops automation using tools such as Jenkins.
Experience managing dev ops in AWS or similar cloud environment.
Experience operating large scale analytics system on a cloud native data warehouse such as Snowflake.
Experience using docker containers and container orchestration frameworks such as Kubernetes and docker swarm.
Experience with testing automation frameworks and/or developing custom automation frameworks.
Excellent communication skills and demonstrated experience in presenting to and getting buy in from enterprise audience.
Excellent analytical problem solving and troubleshooting skills.
Experience using test-driven development as part of SDLC.
Experience with NASDAQ market surveillance (SMARTS) system will be a huge plus.
Exchange technology or market regulatory technology experience will be a huge plus.
Financial services industry experience will be a plus.
Bachelor's degree in computer science, or a related field (can be substituted by significant relevant experience).

Experience with NASDAQ market surveillance (SMARTS) system.
Exchange technology or market regulatory technology experience.
Financial services industry experience.

Fair and competitive salary and incentive compensation packages with an upside for overachievement.
Generous paid time off, including vacation, personal days, sick days and annual community service days.
Flexible, hybrid work environment.
Health, dental and vision benefits, including access to telemedicine and mental health services.
2:1 401(k) match, up to 8% match immediately upon hire.
Discounted Employee Stock Purchase Plan.
Tax Savings Accounts for health, dependent and transportation.
Employee referral bonus program.
Volunteer opportunities to help you give back to your communities.
Complimentary lunch, snacks and coffee in any Cboe office.
Paid Tuition assistance and education opportunities.
Generous charitable giving company match.
Paid parental leave and fertility benefits.
On-site gyms and discounts to other fitness centers.

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