Director Social Services

HELP USANew York, NY

About The Position

As Director of Social Services for our newly opened men's shelter located in Brooklyn, New York, you’ll be responsible for the overall management and direction of a comprehensive program of social services for a family shelter with the goal of expeditious placement of residents into permanent housing and assisting in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, childcare, and mental health services.

Requirements

  • Master's degree in social work or related field preferred, with a Bachelor's degree required.
  • Minimum five years of management experience, including experience working with people experiencing homelessness.
  • Understanding of team concepts, preferably in a residential setting.
  • Computer literacy, particularly with Microsoft Office applications.

Nice To Haves

  • Experience working with the NYC Department of Homeless Services is preferred.
  • Understanding the family system's approach to practice is a plus.
  • Bilingual (English/Spanish) is a plus.

Responsibilities

  • Providing quality services to all residents through a team of Case Managers, Housing Specialists, and Employment Specialists.
  • Coordinating all case management services, including family assessments and the development and implementation of service plans.
  • Acting as a point person with subcontractors and/or service providers, including medical providers, Board of Education personnel, mental health providers, employment services providers, etc.
  • Identifying changing program needs and gaps and developing new services, service directions, and/or programs to meet client needs.
  • Providing supervision and training to all Social Services team members to ensure professional growth and development for each individual and the department as a whole.
  • Acting as a liaison with other department directors.
  • Monitoring and reporting on departmental performance and statistics to ensure compliance with the requirements of regulatory agencies and funders.

Benefits

  • Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
  • Generous Paid Time Off!
  • 401(k) with Company contribution, even if the employee doesn't contribute.
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