Director (Site Administrator) - Department of Medicine

Mount Sinai Health System•New York, NY

About The Position

The Samuel Bronfman Department of Medicine is the largest academic department in the Mount Sinai Health System. Our mission is to provide unparalleled patient care, to conduct cutting-edge research and to train tomorrow’s physicians. Our faculty and staff across divisions are dedicated to science and medicine, to improving outcomes for patients through breakthroughs in the lab and to molding the next generation of healthcare professionals. The Director directs, plans and manages the comprehensive affairs of the Department of Medicine at Mount Sinai Morningside and Mount Sinai West (MSM/W) in the Mount Sinai Health System and acts as a key member of the department’s leadership team to develop, enhance and support the various missions of the Department of Medicine (DOM). The Director is the primary contact for the MSM/W Hospital administration for all operational issues.

Requirements

Minimum Bachelor’s degree; advanced degree in business or health-related field strongly preferred.
5-7 years minimum of experience in health care, particularly an academic medical center, strongly preferred.
Relevant experience in healthcare, particularly an academic medical center, strongly preferred.
Experience working effectively in highly complex matrixed organizations.
Experience working in a growth environment, with ability to manage multiple, competing priorities, providing strategic direction toward medium and long term goals.
Experience in using computerized accounting and financial information systems.

Nice To Haves

The ideal candidate will have a proven track record of success as a manager, with superb interpersonal skills, including both written and spoken communication skills.
Confidence working in a high-demand, fast changing environment, excellence in prioritizing and managing staff in multiple locations.
Outcomes driven with a track record in recruiting and retaining employees.
Strong leadership, management, organizational, analytical, negotiation and conflict management skills.
Demonstrated ability to provide innovative leadership in a dynamic environment and be able to work collaboratively with multiple constituents.
Hands-on approach to operations and management as well as the ability to keep strategic initiatives in focus; ability to balance big picture priorities and work at the detail level.
Facility with data and data analytics and standard business reporting using applications such as Excel.

Responsibilities

Serve as a strategic partner with the MSM/W Site Chair of Medicine, the Department Site Division Chiefs, the System Vice Chair for Clinical Integration and Administration of the Department of Medicine, other senior leadership of the Department, and MSM/W Hospital leadership
Direct, plan and manage the comprehensive affairs of the Department of Medicine at MSM/W
Oversee the day to day administration of a large academic department including physicians, extenders, and administrative staff
Act as a key member of the department’s leadership team to develop, enhance and support the various missions of the Department of Medicine
Proactively lead and supervise a team of seven to ten staff including performance management and appraisals, professional development, and mentorship.
In conjunction with the System Vice Chair, Departmental Director of Operations, and DOM division administrators in the Mount Sinai Health System, plan and implement policies, programs and initiatives that support the primary mission of the Department (education, research and clinical care including community outreach)
Facilitate the appointments and promotion process of current and new faculty
With the Site Associate Chair of Administrative Affairs, oversee and administer faculty affairs for the department
Assist Site Division Managers, faculty and staff with program start-up including cost benefit analysis; budget projections; assigning of organization structure; planning for space, marketing, and program initiation
Serve on Departmental or Hospital committees where administrative policies and issues are discussed and recommendations are made; meet regularly with senior administrative staff in the Hospital
Direct and coordinate administrative personnel including divisional administrative teams and clinical practice managers to assign tasks and projects
Oversee the faculty office-based practices and assist in the oversight of hospital based ambulatory practices to ensure a financially viable operation that promotes comprehensive and patient-focused care for patients in a unique and diverse healthcare environment
Oversee the clinical integration of programs including operations, day-to-day administration, expense management, and quality improvement including patient satisfaction and patient access
Ensure that standard operating procedures promote safe, high quality patient care by practice’s faculty and staff and that all functional areas are effective, efficient and monitored for continuous improvement to meet changing needs
Support the educational aspects of the Department in conjunction with Core IM Residency and three (3) Fellowship program administrative leadership and staff. Ensure that the programs meet standards set forth by GME
Help build goals, objectives and tactical plans based on the Department's strategic plan and performance metrics
Support Site Division Chiefs and managers to ensure that documentation using the electronic medical records system is accurate, timely and in compliance with all regulatory requirements
Act as a resource to clinical staff and faculty, and provide direction to meet Departmental goals
Hires, trains, supervise, and mentors department office staff, utilizing their abilities by delegating effectively; provides staff with growth opportunities, professional training, and the tools required to work effectively
Creates and maintains a collaborative team environment
Communicate effectively across all levels - staff, division leaders, departmental leaders, hospital and system leaders, and with external parties.
Responsible for research enterprise including grants management, clinical research compliance, and oversight of core facilities
Oversee clinical research and clinical trial activities in conjunction with the DOM Clinical Trials Office staff
Responsible for space assessment and allocation; responsible for research density, utilization and renovation plans for research space
Collaborate with various Departmental and System staff (e.g., the System Vice Chair for Clinical Integration and Administration, the System Director of Finance, Center-Led Finance and Revenue Cycle teams, and Divisional System Administrators and Site Managers) to oversee the financial management of the divisions and services within the Department; in managing revenue, expenses and other budget targets to ensure the meeting of operational goals; and to provide leadership in the development, implementation and monitoring of financial plans that reflect strategic initiatives and operational priorities of each division that are consistent with institutional policies.
Prepare or collaborate in preparation and administration of departmental and divisional budgets for all funds (including clinical/practice, grants, gifts, and endowment expenses
Review monthly ledgers, budget variance reports and implement corrective actions as needed
Review and monitor current and pending Federal and Non-Federal grants
Manage clinical revenues and ensure proper billing collections in partnership with the center led revenue cycle team
Responsible for ensuring proper billing compliance for physicians
Perform various financial analysis for P&L reviews, program development, short and long term planning
Financial reporting of all program and business units
Create business plans to support hiring of new research faculty and collaborate in the creation of business plans for clinical faculty
Oversee the financial relationships with FQHC including invoice creation and monitoring of payments (especially as this pertains to relationships with the Ryan Centers and administration of the community benefit grant (CBG) program
Plus all related job functions