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The Director of Shared Services Transformation is responsible for assessing members' current state and developing and implementing a strategic plan to improve and optimize supply chain and support services departments. Individual must be able to use best practices and knowledge of internal or external business issues to improve processes, functionality, and productivity. Individual exercises judgment in selecting and/or adapting methods for obtaining solutions - taking a new perspective on using existing solutions to solve for complex problems. Individual demonstrates project leadership for back office team members (finance, contract administration, etc.).