Director Service Line - AHN Cardiovascular Institute

Highmark Health•Erie, PA

About The Position

GENERAL OVERVIEW: Directs operational activities for all assigned specialty areas. Serves as the coordinator of all needs/services of the specialty line and addresses concerns/problems through resolution. Provides operational leadership and direction to the service line focusing on positively influencing successful operations. Identifies, plans, organizes, communicates, implements and measures activities and strategies that promote growth, clinical excellence, patient satisfaction, fiscal prudence, enhanced communication, optimal clinical productivity and system success. ESSENTIAL RESPONSIBILITIES: Develops and implements business strategies in conjunction with the Vice President of the respective Service Line in accordance with organizational goals. Maintains an in-depth knowledge of the changing healthcare environment and evaluates the market need for specific clinical services or programs. (20%) Identifies the need for quality and performance improvement initiatives in accordance with strategic direction. Develops and implements plans for clinical, administrative and safety improvement processes in collaboration with Service Line Vice President, clinical and physician leadership. (20%) Establishes revenue and expense targets in conjunction with Service Line Vice President; analyzes trends impacting revenue and volume; identifies opportunities to optimize clinical reimbursement and implements new policies and procedures as necessary. Maintains a thorough understanding of clinical reimbursement and managed care issues, specific to the specialty line. (20%) Provides leadership, management and supervision to directors, managers and supervisors within scope of responsibility, ensuring hiring, development and retention of key personnel. Works closely with the VP Service Line and the Department Chiefs and Chairs in the recruitment and establishment of new physicians in accordance with strategic plans, as needed. Ensures compliance with all government and corporate policies, procedures and regulations. (20%) Supervises and provides administrative and operational guidance to directors, managers and supervisors who are responsible for daily operations and management of the specialty line. Employs analytical judgment, manages projects, organizes resources, consults and solves problems. Maintains open communications with physicians, staff and management. (20%)

Requirements

Minimum Bachelor's degree in healthcare administration, business administration or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree
7-10 years’ practice management experience and/or related practice management consulting/operations experience
Must have knowledge of financial management, managed care insurance plans, third party billing/reimbursement, and human resources administration
Strong communication, organizational and follow-up skills required
Extensive experience in developing business plans and budget management

Nice To Haves

Master’s degree

Responsibilities

Develops and implements business strategies in conjunction with the Vice President of the respective Service Line in accordance with organizational goals.
Maintains an in-depth knowledge of the changing healthcare environment and evaluates the market need for specific clinical services or programs.
Identifies the need for quality and performance improvement initiatives in accordance with strategic direction.
Develops and implements plans for clinical, administrative and safety improvement processes in collaboration with Service Line Vice President, clinical and physician leadership.
Establishes revenue and expense targets in conjunction with Service Line Vice President; analyzes trends impacting revenue and volume; identifies opportunities to optimize clinical reimbursement and implements new policies and procedures as necessary.
Maintains a thorough understanding of clinical reimbursement and managed care issues, specific to the specialty line.
Provides leadership, management and supervision to directors, managers and supervisors within scope of responsibility, ensuring hiring, development and retention of key personnel.
Works closely with the VP Service Line and the Department Chiefs and Chairs in the recruitment and establishment of new physicians in accordance with strategic plans, as needed.
Ensures compliance with all government and corporate policies, procedures and regulations.
Supervises and provides administrative and operational guidance to directors, managers and supervisors who are responsible for daily operations and management of the specialty line.
Employs analytical judgment, manages projects, organizes resources, consults and solves problems.
Maintains open communications with physicians, staff and management.