Director, Service Line Administration

Alameda Health SystemOakland, CA
91d$85 - $142

About The Position

The Director of Service Line Administration is responsible for all aspects of clinical and business operations of the designated service line including business development, personnel management, fiscal management, strategic planning, physician recruitment plan, developing Key Performance Indicators (KPIs) and service line financial statements, contract management, and long-range planning of business affairs in collaboration with the Vice President of Ambulatory, Associate Chief Medical Officer and other specific department heads. This role is accountable for the execution of short and long-term goals working collaboratively with AHS administration, physician leadership, nursing, finance, allied professionals, ancillary teams, and other program administrators within the designated department to create a cohesive, quality and value-oriented department. The Director develops comprehensive strategic plans, establishes priorities, and articulates a shared vision for the assigned services, in concert with appropriate stakeholders. Additionally, the Director plans, directs, coordinates, and manages all clinical and non-clinical service line activities, projects, and programs, including all aspects of clinical operations, staffing models, patient registration, patient billing, etc.

Requirements

  • Master's degree in Business Administration (MBA), Nursing (MSN), Masters in HealthCare Administration (MHA) or Public Health (MPH) or related fields.
  • Valid license to practice as a Registered Nurse in the State of California.
  • Seven years of progressive healthcare experience.

Responsibilities

  • Accountable for the execution of short and long-term goals working collaboratively with AHS administration, physician leadership, nursing, finance, allied professionals, ancillary teams and other program administrators within the designated department.
  • Develops comprehensive strategic plans, establishes priorities and articulates a shared vision for the assigned services.
  • Develops plans to improve the operations, quality, market growth, and financial viability of the service line.
  • Plans, directs, coordinates and manages all clinical and non-clinical service line activities, projects and programs.
  • Provides oversight in the areas of direct profit and loss, KPI development, revenue generation, and expenditure control.
  • Represents the service line on cross-functional committees and has an external presence in community and professional organizations.
  • Supervises staff and manages employee performance, providing ongoing performance feedback and addressing problems.
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